At a Glance
- Tasks: Lead a team to support older residents in living independently and safely.
- Company: Respected charitable organisation dedicated to older persons' welfare.
- Benefits: Competitive salary and the chance to make a real difference.
- Other info: Opportunity to work in a supportive community-focused environment.
- Why this job: Join a values-led team and impact the lives of older residents positively.
- Qualifications: Experience in adult social care and strong people management skills.
An exceptional opportunity has arisen to join a long established and highly respected charitable organisation supporting older people within beautiful almshouse communities across Richmond.
Working closely with the Chief Executive, the Head of Welfare & Community will lead the resident welfare and community function across multiple almshouse estates, ensuring residents are supported to live independently within a safe, inclusive and community-focused environment. Managing a team of 7 Scheme Managers, this is a varied and hands-on leadership role combining safeguarding, resident wellbeing, operational management, community engagement and support for older residents. This is a newly created role and would suit an experienced people manager with a strong background within adult social care, older persons services, community support or welfare environments.
Potentially relevant backgrounds may include:
- Older Persons Services
- Adult Social Care
- Community or Welfare Services
- Supported Living
- Care Operations or Service Management
- Retirement Living
- Resident Wellbeing Services
- Sheltered or Supported Environments
Key Responsibilities
- Leading, supporting and developing a team of 7 Scheme Managers across multiple sites
- Managing staff rotas, operational cover and day-to-day welfare support services
- Acting as a senior point of contact for safeguarding concerns and complex resident situations
- Supporting residents to maintain independence, wellbeing and quality of life
- Working closely with Social Services, healthcare professionals and external agencies
- Supporting resident meetings, mediation and sensitive conversations where required
- Overseeing resident applications, assessments, interviews and onboarding processes
- Managing the resident journey from application through to departure
- Promoting social activities, resident engagement and community participation
- Overseeing resident communications, newsletters and community events
- Supporting the review and development of welfare, safeguarding and resident policies
- Assisting with grant funding administration and liaison with local organisations
About You
- Significant experience within adult social care, older persons services, welfare or community support environments
- Previous experience managing and developing staff teams is essential
- Strong understanding of safeguarding vulnerable adults
- Good working knowledge of the adult social care and benefits system
- Experience handling sensitive situations with empathy and professionalism
- Excellent communication and relationship-building skills
- Calm, practical and highly organised approach
- Strong administrative and operational management skills
- Passionate about supporting older people to live independent and fulfilling lives
- Car driver/owner
This is a unique opportunity to join a values led organisation where you can genuinely make a lasting difference to the lives of older residents within a close-knit and supportive community.
Head of Welfare employer: Orange Cat Recruitment
Join a highly respected charitable organisation in Richmond, where your leadership as Head of Welfare will directly impact the lives of older residents. With a strong focus on community engagement and resident wellbeing, you'll benefit from a supportive work culture that values your contributions and offers opportunities for professional growth. This role not only allows you to make a meaningful difference but also provides a collaborative environment with a dedicated team committed to enhancing the quality of life for those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Welfare
✨Tip Number 1
Network like a pro! Reach out to your connections in the adult social care and community support sectors. Attend local events or online webinars to meet people who might know about opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values and how they support older residents. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience managing teams and handling sensitive situations. Use specific examples to demonstrate how you've made a positive impact in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to support older people.
We think you need these skills to ace Head of Welfare
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in adult social care and community support. We want to see how your background aligns with the role of Head of Welfare & Community, so don’t hold back on showcasing your relevant skills!
Showcase Your Leadership Skills:Since this role involves managing a team of Scheme Managers, it’s crucial to demonstrate your leadership experience. Share specific examples of how you've successfully led teams in the past and how you’ve supported staff development.
Emphasise Your Communication Skills:Effective communication is key in this role, especially when dealing with sensitive situations. We’d love to see examples of how you’ve built relationships and communicated effectively with residents, staff, and external agencies.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensure you’re considered for this fantastic opportunity to make a difference in the lives of older residents!
How to prepare for a job interview at Orange Cat Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of adult social care and older persons services. Familiarise yourself with the specific challenges and needs of the demographic you'll be working with, as well as the policies and practices that govern safeguarding and resident wellbeing.
✨Showcase Your Leadership Skills
Since this role involves managing a team of Scheme Managers, be prepared to discuss your leadership style and past experiences. Think of examples where you've successfully led a team, resolved conflicts, or improved service delivery in a community or welfare setting.
✨Empathy is Key
This position requires a lot of sensitive conversations and support for residents. Be ready to share how you've handled delicate situations in the past, demonstrating your ability to approach issues with empathy and professionalism.
✨Engagement Matters
Highlight your experience in promoting community engagement and social activities. Discuss any initiatives you've led or been part of that encouraged resident participation and fostered a sense of community, as this will show your commitment to enhancing the lives of older residents.
