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- Tasks: Lead sales transformation and manage CRM systems to enhance customer relationships.
- Company: Join Orange Business, a leader in connectivity, cloud, and cyberdefence solutions.
- Benefits: Enjoy hybrid working, professional development, and wellness programmes.
- Why this job: Be part of a dynamic team driving digital transformation in the telecom industry.
- Qualifications: Master's degree in relevant fields and extensive experience in sales management.
- Other info: Fluency in English and French is required for global collaboration.
The predicted salary is between 72000 - 100000 £ per year.
3 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Orange Business Orange business’ core ambition is to deliver a seamless customer experience and support the Connectivity, Cloud and Cyberdefence and accelerates its digital transformation. We are pivoting towards an integrator model and focuses on enhancement of the digital experience to final users. We bring them autonomy, 360° view of all their product and services to foster usage and loyalty. The Sales management director is key to achieve this transformation and support our new approach to marketing, pre-sales & sales ecosystem. Role Mission : We seek a strategic and results-oriented Director Sales Management to drive our sales (IT) technology global transformation on CRM, pre-sales, marketing IT assets. Key objectives include enhancing customer relationships, improving sales productivity, and achieving overall business goals through the sales management tools. Responsibilities : Manage and oversee Customer Relationship Management (CRM) systems, ensuring effective utilization and strategic direction, on Salesforce. Lead the Contract Lifecycle Management processes to streamline operations and improve efficiency. Oversee the development and maintenance of the mediation and integration platform to facilitate seamless data flow and communications. Implement and manage marketing automation tools to enhance sales outreach and effectiveness. Ensure the architecture, development, and maintenance of sales management systems are scalable, reliable, and secure to meet business demands. Define and execute the IT strategy for the sales management function, aligning with sales technology and digital strategies. Develop and maintain strong partnerships with key stakeholders across various zones and channels to support the sales management function. Build and manage CRM 2.0 and oversee other relevant responsibilities to enhance sales effectiveness. People Management : Oversee multiple teams located in various countries to ensure alignment with corporate sales objectives. Foster a collaborative environment that encourages open communication and teamwork among diverse teams. Implement performance metrics to evaluate team effectiveness and align individual goals with overall organizational objectives. Education and Qualification background : • Master\’s degree in Telecom, Computer Science, Information Technology, or a related field • Technical knowledge on Commercial Order Management, APIs, automation, security, devops, and scale agile processes. • Experience: Managing sales management systems – 5 years, working in telecom – 10 years, cross location ways of working – 5 years, System Integrators and product vendors managing experience min 5 years, Executive business stakeholders management experience 3 years, Budget management – 3 Years Key Skills, Knowledge, and Abilities • Extensive knowledge of CRM systems and best practices to support sales initiatives. • Proven experience as an IT leader, managing large-scale programs effectively. • In-depth understanding of the Telecom industry, specifically related to B2B business. • Familiarity with agile development methodologies and ITIL practices to foster effective team dynamics. • Experience in transforming legacy software development practices into standardized, scalable solutions. • Strong drive, autonomy, and initiative-taking abilities, coupled with a proactive approach. • Expertise in navigating complex organizational structures to drive business outcomes. • Experience managing system integrators and product vendors to ensure quality delivery. • Outcome-focused mindset with a strong interest in technological innovation and efficient testing processes. • Demonstrated leadership in managing tech teams and fostering a collaborative environment. • Ability to think creatively and adapt to changing business models. • Rigorous execution skills with high standards for technical quality and deliverables. • Proficient in supplier management, contract negotiations, and budget oversight. • Strong communication skills, with the ability to convey successes and challenges effectively. • Proven ability to lead, steer, and grow developer communities to ensure team cohesion and development. • Fluency in English and French for effective international communication. • Strong understanding of ODI architecture, TMF eTOM framework, and Open API standards. Global opportunities : Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world Hybrid ways of working Professional development: training programs and upskilling/re-skilling opportunities Career growth: Internal growth and mobility opportunities within Orange Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR, and employee connect events Reward programs: Employee Referral Program, Change Maker Awards Seniority level Seniority level Director Employment type Employment type Full-time Job function Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Orange Business by 2x Sign in to set job alerts for “Sales Director” roles. 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Director Sales Management employer: Orange Business Services
Contact Detail:
Orange Business Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director Sales Management
✨Tip Number 1
Network with professionals in the telecom and IT sectors. Attend industry events or webinars where you can meet potential colleagues or stakeholders from Orange Business. Building these connections can give you insights into the company culture and expectations.
✨Tip Number 2
Familiarise yourself with Salesforce and other CRM systems mentioned in the job description. Consider taking a short course or certification to demonstrate your commitment and expertise in these tools, which are crucial for the role.
✨Tip Number 3
Research the latest trends in digital transformation within the telecom industry. Being knowledgeable about current challenges and innovations will help you engage in meaningful conversations during interviews and show that you're proactive.
✨Tip Number 4
Prepare to discuss your experience in managing cross-functional teams and projects. Highlight specific examples where you've successfully led initiatives that align with the responsibilities of the Director Sales Management role, showcasing your leadership skills.
We think you need these skills to ace Director Sales Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, CRM systems, and the telecom industry. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: In your cover letter, express your passion for driving sales transformation and enhancing customer relationships. Mention specific achievements that align with the responsibilities outlined in the job description.
Showcase Leadership Experience: Emphasise your experience in managing teams across different locations and your ability to foster collaboration. Provide examples of how you've implemented performance metrics and aligned team goals with organisational objectives.
Highlight Technical Knowledge: Detail your technical expertise in areas such as CRM systems, marketing automation tools, and agile methodologies. This will show that you have the necessary skills to lead the sales management function effectively.
How to prepare for a job interview at Orange Business Services
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the key responsibilities of the Director Sales Management position. Familiarise yourself with CRM systems, sales management tools, and the specific objectives outlined in the job description. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a director, you'll be expected to lead multiple teams across various locations. Prepare examples that demonstrate your leadership style, how you've fostered collaboration, and how you've implemented performance metrics to drive team effectiveness. Highlight any experience managing diverse teams and achieving alignment with corporate objectives.
✨Demonstrate Technical Knowledge
Given the technical nature of the role, be ready to discuss your knowledge of CRM systems, APIs, and automation tools. Share specific instances where you've successfully managed sales management systems or transformed legacy software practices into scalable solutions. This will show your capability to handle the technical demands of the position.
✨Prepare for Strategic Discussions
The role requires a strategic mindset, so be prepared to discuss how you would define and execute the IT strategy for the sales management function. Think about how you can enhance customer relationships and improve sales productivity through innovative approaches. Having a few strategic ideas ready can set you apart from other candidates.
