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- Tasks: Provide top-notch support and resolve issues for UK Government clients using Oracle Fusion SaaS.
- Company: Leading tech company in the UK with a focus on innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a difference by enhancing product adoption and customer satisfaction in a dynamic environment.
- Qualifications: 3-5+ years of experience with Oracle Fusion SaaS and strong communication skills.
- Other info: Eligibility for UK Government Security Clearance required.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology company in the UK seeks an experienced Fusion SaaS Technical Analyst. The role involves delivering post-sales support, resolving customer issues, and working closely with UK Government clients.
Candidates should have:
- 3-5+ years of experience with Oracle Fusion SaaS
- Excellent communication skills
- Eligibility for UK Government Security Clearance
This position offers an opportunity to leverage your expertise in a dynamic environment to enhance product adoption and customer satisfaction.
Fusion SaaS Technical Support Engineer - UK Gov (Hybrid) in Reading employer: Oracle
Contact Detail:
Oracle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fusion SaaS Technical Support Engineer - UK Gov (Hybrid) in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who have experience with Oracle Fusion SaaS. A friendly chat can lead to valuable insights and even job referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer support skills. Think of real-life scenarios where you've resolved issues or improved customer satisfaction – these stories will make you stand out!
✨Tip Number 3
Showcase your communication skills during interviews. Practice explaining complex technical concepts in simple terms, as you'll need to do this with UK Government clients. Clear communication is key!
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that Fusion SaaS Technical Support Engineer role. It's a great way to get noticed by our hiring team!
We think you need these skills to ace Fusion SaaS Technical Support Engineer - UK Gov (Hybrid) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle Fusion SaaS and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting UK Government clients and how your experience makes you the perfect fit for our team. Keep it engaging and personal.
Show Off Your Communication Skills: Since this role involves working closely with clients, we need to see your communication prowess. Whether it’s in your CV or cover letter, make sure to demonstrate how you effectively resolve issues and support customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Oracle
✨Know Your Stuff
Make sure you brush up on your Oracle Fusion SaaS knowledge. Be ready to discuss specific features and how they can solve customer issues, especially in a government context. This shows you’re not just familiar with the product but can also apply it effectively.
✨Communicate Clearly
Since excellent communication skills are a must, practice explaining complex technical concepts in simple terms. You might be asked to demonstrate how you would communicate with a non-technical client, so think about examples from your past experiences.
✨Understand the Client's Needs
Research the UK Government’s specific needs and challenges regarding SaaS solutions. Tailor your answers to show how your experience aligns with their requirements, and be prepared to discuss how you can enhance product adoption and customer satisfaction.
✨Security Clearance Awareness
Familiarise yourself with the UK Government Security Clearance process. Be ready to discuss your eligibility and any relevant experience that demonstrates your trustworthiness and ability to handle sensitive information.
