Senior Manager, Data Center Facilities Engineering in London

The Senior Manager, Data Center Facility Engineering leads the engineering, maintenance, and assists with commissioning to ensure operational readiness of critical data center infrastructure. This role is accountable for maintaining high availability across electrical, mechanical, and life-safety systems; ensuring SLA performance; and driving rapid, disciplined resolution of infrastructure faults and incidents. The Senior Manager provides strategic engineering leadership for maintenance, repairs, diagnostics, system enhancements, and operational improvement initiatives. They partner closely with design, construction, commissioning, facility engineering, data center operations, colo partners, and other stakeholders to safely integrate new systems into live environments while protecting reliability, capacity, and compliance.

Key Responsibilities

• Oversees ongoing critical infrastructure maintenance and repair for all service lines, ensuring service uptime meets expected standards and faults are addressed promptly.
• Directs operating activities using advanced engineering expertise, overseeing advanced diagnostics and repairs.
• Implements strategies aligned with Oracle processes and industry standards to drive the resolution of routine and non-routine issues.
• Provides strategic recommendations for system-level enhancements to ensure the mitigation of potential problems.
• Drives evaluations of components or action plans suitability, ensuring alignment with strategic objectives.
• Oversees the management of data center incidents impacting critical infrastructure, ensuring proactive and timely resolution of such incidents to maintain operational integrity.
• Manages collaborative efforts with design, construction, commissioning, facility engineering, and data center operations teams to integrate new engineering design systems into existing data center infrastructure.
• Oversees team engagement with operational optimization and efficiency improvement initiatives, ensuring alignment with strategic objectives.
• Ensures evaluation and compliance with safe working practices, providing direction to uphold company safety standards.
• Oversees post-incident review processes by guiding cross-functional teams through root cause analyses, institutionalizing lessons learned, and driving the development and governance of Corrective and Preventive Action Plans (CAPAs) to mitigate systemic risks and enhance global infrastructure resilience.
• Partners with key stakeholders and drives collaborations across teams during emergency response and ensures critical issues are promptly resolved and risk is mitigated.
• Oversees site selection and assessment activities across programs or regions, guiding teams in evaluating technical, environmental, and infrastructure conditions to inform long-term capacity planning.
• Reviews and validates technical documentation and reports for strategic tooling inputs and ensures consistency across deliverables.
• Leads cross-functional design and commissioning review efforts, synthesizing commissioning data to drive quality assurance and risk mitigation.
• Directs the validation of on-site data center operations concerning engineering infrastructure, ensuring alignment with group goals.
• Acts as a key resource for operations-related projects, leveraging subject matter expertise to inform strategic decisions.
• Partners with key stakeholders to remove blockers and provides recommendations, solutions, and resources to ensure that operational requirements and specifications are delivered on time.
• Ensures compliance with established standards and policies through the review of documentation and organizational participation in commissioning activities, design summits, and data center reviews.
• Develops and implements design and engineering initiatives, ensuring alignment with group goals and objectives.
• Offers strategic guidance and engineering oversight to ensure projects and initiatives meet company expectations.
• Leads the coordination of internal and external team members in delivering data centers for Oracle.
• Provides guidance to teams on the administration of contracts, including generating and reviewing contracts, change orders, cost forecasts, and other pertinent documents.
• Maintains and oversees best-in-class policies and procedures, ensuring effective reviews of policy and procedure documents are aligned with compliance and organizational standards.
• Leads the development of training programs for newer team members, ensuring they align with team goals.
• Holds Colocation Vendor accountable for meeting contractual requirements.
• Manages multiple medium- to large-scale projects or initiatives across teams, ensuring timelines, deliverables, and budgets when applicable are monitored and met.
• Drives cross-functional partnerships to align on expectations and shared objectives across multiple teams.
• Models engaging in continuous learning to deepen expertise and stay ahead of industry trends, integrating best practices into strategic planning.
• Drives team to collaborate on, develop, and implement ideas to increase the efficiency and effectiveness of processes, protocols, and workflows within and across teams.
• Drives performance across teams by providing feedback and coaching in alignment with performance management processes, guidelines, and expectations.