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For Companies At a Glance
- Tasks: Analyse business insights and engage with customers while supporting technical services.
- Company: Join a fun and flexible workplace at Oracle, a leader in tech innovation.
- Benefits: Gain invaluable experience, develop skills, and enjoy a supportive environment.
- Why this job: Build your professional foundation and make a real impact in customer success.
- Qualifications: Undergraduate student on track for a 2:1 or higher with strong communication skills.
- Other info: Engage in volunteering and training opportunities while shadowing industry professionals.
The predicted salary is between 500 - 1500 £ per month.
What You’ll Do
Join a fun and flexible workplace where you’ll enhance your skills and build a solid professional foundation. As a Customer Success Services (CSS) Delivery Intern you will:
- Business & Data Insights: Produce and analyse CSS business insights, including revenue forecasts, resource-utilisation reports, customer project dashboards, and internal reviews for the UKI CSS leadership team. Partner with account managers and technical teams to ensure compliance expectations are understood and met across our on-premise and cloud service portfolios.
- Customer & Technical Engagement: Participate in high-profile customer meetings and collaborate on the delivery of technical services, gaining exposure to real-world customer engagement and service operations. Plan and support internal workshops and customer events, developing strong presentation and public-speaking skills.
- Collaboration & Operations: Work closely with CSS Sales, TAMs, Project Managers, and engineering teams, contributing to cross-functional initiatives and independently driving smaller projects. Draft documentation, contribute innovative ideas, and support continuous improvement in how the CSS organisation operates day-to-day. Support recruitment activities, including coordination with external agencies and involvement in the hiring process.
- Professional Development: Engage in volunteering, training programmes, wellbeing initiatives, and other development opportunities while shadowing CSS professionals to build transferable technical, analytical, and workplace skills.
Required Skills/Experience
What You’ll Bring
- Currently completing an undergraduate degree and eligible for a university placement program in the UK.
- On track for a 2:1 or higher, with strong communication skills and the motivation to succeed in a dynamic, customer-focused business.
- A collaborative team player with excellent interpersonal skills and the confidence to engage with colleagues and customers.
- Strong analytical and problem-solving abilities, able to interpret data and draw clear, evidence-based conclusions.
- High attention to detail, with strong organisational, planning, and time-management skills.
- Self-driven, proactive, and committed to continuous learning — comfortable trying new things, learning from feedback, and adapting quickly.
- Proficiency in Microsoft Office (Excel, PowerPoint, Word) and an interest in using technology to solve problems.
- Practical understanding of AI tools and a willingness to explore how they can enhance productivity and decision-making.
A career at Oracle is defined by you. We give you the freedom—and the skills—to write your own success story. Whatever avenue you go down, you’ll gain priceless learning experiences and be supported to do your best work.
Internship - Customer Success Services Delivery Intern (12 months, start date 22nd June 2026) in London employer: Oracle
Contact Detail:
Oracle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internship - Customer Success Services Delivery Intern (12 months, start date 22nd June 2026) in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at events. Ask them about their experiences and any tips they might have for landing the internship. Personal connections can make all the difference!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer success. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data in past projects or coursework. Bring examples of how you’ve solved problems or improved processes, as this will impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. Let’s get you started on this exciting journey!
We think you need these skills to ace Internship - Customer Success Services Delivery Intern (12 months, start date 22nd June 2026) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the internship role. Highlight any relevant coursework, projects, or experiences that showcase your analytical and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with what we’re looking for. Don’t forget to mention why you want to join StudySmarter specifically!
Showcase Your Skills: Be sure to highlight your proficiency in Microsoft Office and any experience with AI tools. We love seeing candidates who are self-driven and eager to learn, so share examples of how you've tackled challenges or learned new skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Oracle
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Customer Success Services Delivery Intern. Familiarise yourself with the key tasks like producing business insights and collaborating with account managers. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Show Off Your Analytical Skills
Since the role involves analysing data and drawing conclusions, be prepared to discuss any relevant experience you have with data analysis. Bring examples of how you've used analytical skills in past projects or coursework, and be ready to explain your thought process.
✨Practice Your Communication Skills
As you'll be engaging with customers and colleagues, strong communication is key. Practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your public speaking and presentation skills.
✨Be Ready to Discuss Technology
The job mentions a proficiency in Microsoft Office and an interest in AI tools. Brush up on your knowledge of these technologies and think about how you've used them in your studies or previous roles. Be prepared to share your ideas on how technology can enhance productivity in customer success.
