GenO Program for Technical Account Associate -Starting 1st September 2025
GenO Program for Technical Account Associate -Starting 1st September 2025

GenO Program for Technical Account Associate -Starting 1st September 2025

Full-Time 28800 - 42000 ÂŁ / year (est.) No home office possible
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Oracle

At a Glance

  • Tasks: Become a Technical Account Manager and help customers maximise their Oracle investments.
  • Company: Join Oracle, a global leader in cloud solutions, driving innovation for over 40 years.
  • Benefits: Enjoy flexible work, professional development, and a supportive community.
  • Why this job: Kick-start your career with hands-on experience and mentorship in a dynamic environment.
  • Qualifications: Bachelor's degree or up to 2 years relevant experience; interest in cloud technology is a plus.
  • Other info: Opportunities for growth and engagement with diverse customers await you!

The predicted salary is between 28800 - 42000 ÂŁ per year.

GenO Program for Technical Account Associate -Starting 1st September 2025

Join to apply for the GenO Program for Technical Account Associate -Starting 1st September 2025 role at Oracle

GenO Program for Technical Account Associate -Starting 1st September 2025

Join to apply for the GenO Program for Technical Account Associate -Starting 1st September 2025 role at Oracle

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Job Description

Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.

Job Description

Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.

Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returnship talent. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future.

Become a Technical Account Manager (TAM) and help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. You will be responsible for the overall governance and technical service delivery.

As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.

Job Description

The Customer Success Services (CSS) is a unit within Oracle’s Customer Service Organization that enables long term advanced support relationships with many of Oracle\’s largest customers.

Technical Account Manager (TAM) is managing the delivery of Oracle services to achieve: Customer’s most effective use of Oracle’s products and related services, Customer Satisfaction, Public Customer Reference(s), Delivery margin and revenue objectives and contracted deliverables within budget and on schedule, and Customer Service/Product Growth Opportunities

TAMs achieve this by becoming a trusted advisor to the customer, Assisting customers to overcome challenges and meet business goals, and Ensuring consistency and quality of the deliverables for the Customer experience.

Work involves some problem solving and customer incident management with assistance and guidance in understanding and applying company policies and procedures.

Our goal is for every customer to gain ever-more value from their Oracle Solutions by aiding them in delivering their IT strategy throughout the full IT lifecycle of implementation, deployment, operations and continuous optimization

Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.

Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and return ship talent. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future .

Are you passionate about changing lives through technology and driving innovation? Are you eager to learn, grow, and succeed in shaping your future? We’ll help you find your calling and kick-start an extraordinary career in a leading company as Oracle is.

Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returnship talent. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future

Join us as a Technical Account Manager (TAM)

Become a CSS Technical Account Manager (TAM) and help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimising risk. You will be responsible for the overall governance and technical service delivery.

As part of the Oracle Customer Success Services team, you will be a member of the international network of experts, who will contribute to global technology driven initiatives and innovation programs for continuous service improvements.

Responsibilities

What you’ll do

  • Learn from Oracle’s global network of experts and contribute to delivering value to our customers.
  • Leverage Oracle’s internal tools, resources, and network to stay informed on innovations and emerging technologies.
  • Collaborate on customer projects alongside Oracle experts and leaders.
  • Consult with clients to understand their business needs and align them with our solutions and services.
  • Learn to design solutions using Oracle’s leading technologies, consulting methods, tools, and best practices.
  • Engage in problem-solving with guidance, while understanding and applying Oracle\’s policies and procedures.
  • Demonstrate effective time management skills.
  • Knowledge of Oracle products is a plus (but not required).
  • Maintain a professional demeanor.
  • Available to work outside of standard hours when necessary.

What You’ll Bring

  • Bachelor’s degree or up to 2 years relevant experience.
  • Technical aptitude: You have an interest, understanding and curiosity in cloud technology concepts such as Artificial Intelligence , Blockchain , Machine Learning , DevOps , Security and Oracle Cloud infrastructure
  • Fluency in English with strong communication skills.
  • Openness to innovation and new challenges.
  • Adaptability and confidence in navigating change.
  • Proactive, results-driven mindset.
  • Resilience and ability to work under pressure.
  • Strong organization, negotiation, and planning skills.
  • High energy, with a positive and engaging approach.
  • Team-oriented with a passion for achieving both individual and group goals.
  • Critical thinker with problem-solving skills.
  • Passion for customer success

What We’ll Give You

  • Significant investment in your professional development and a social network of resources and thought leaders inside Oracle.
  • Fun and flexible work for the ideal work-life balance
  • An inspiring, inclusive, and multicultural community that values fresh perspectives.
  • A buddy program: a senior expert will be assigned to work closely with you.
  • A defined career progression based on annual performance and personal development followed closely by a direct manager.
  • The opportunity to engage with a variety of customers in multiple areas.
  • Competitive pay and excellent benefits that will help you do your best work.

Qualifications

Career Level – IC1

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    IT Services and IT Consulting

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GenO Program for Technical Account Associate -Starting 1st September 2025 employer: Oracle

Oracle is an exceptional employer that prioritises the growth and development of its employees through the GenO Program, which offers a structured career path and extensive learning opportunities. With a vibrant and inclusive work culture, Oracle fosters innovation and collaboration, allowing you to engage with cutting-edge technology while enjoying a healthy work-life balance. Located in the heart of the UK, employees benefit from competitive pay, comprehensive benefits, and a supportive community that values diverse perspectives.
Oracle

Contact Detail:

Oracle Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land GenO Program for Technical Account Associate -Starting 1st September 2025

✨Tip Number 1

Familiarise yourself with Oracle's products and services. Understanding their cloud technologies, especially in areas like AI and Machine Learning, will help you engage more effectively during interviews and discussions.

✨Tip Number 2

Network with current or former employees of Oracle, particularly those in the Customer Success Services team. They can provide valuable insights into the company culture and expectations for the Technical Account Associate role.

✨Tip Number 3

Prepare to demonstrate your problem-solving skills. Think of examples from your past experiences where you've successfully navigated challenges, as this is a key aspect of the Technical Account Manager role.

✨Tip Number 4

Show your enthusiasm for customer success. Be ready to discuss how you can contribute to enhancing customer relationships and ensuring they get the most out of their Oracle investments.

We think you need these skills to ace GenO Program for Technical Account Associate -Starting 1st September 2025

Technical Aptitude
Cloud Technology Concepts
Artificial Intelligence
Machine Learning
DevOps
Security
Oracle Cloud Infrastructure
Strong Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Proactive Mindset
Resilience
Organisational Skills
Negotiation Skills
Teamwork
Customer Success Orientation
Critical Thinking

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Account Associate position. Tailor your application to highlight how your skills and experiences align with what Oracle is looking for.

Craft a Compelling CV: Your CV should be clear, concise, and tailored to the role. Highlight relevant experiences, especially those that demonstrate your technical aptitude and customer success focus. Use bullet points for easy readability.

Write a Strong Cover Letter: In your cover letter, express your passion for technology and innovation. Mention specific examples of how you've contributed to customer success in previous roles or projects. Make it personal and show your enthusiasm for joining Oracle's GenO Program.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Oracle

✨Understand the Role

Before your interview, make sure you thoroughly understand the responsibilities of a Technical Account Manager. Familiarise yourself with Oracle's products and services, as well as the specific challenges customers face. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Your Problem-Solving Skills

As a TAM, you'll need to assist customers in overcoming challenges. Prepare examples from your past experiences where you've successfully solved problems or helped others achieve their goals. This will highlight your critical thinking and customer success mindset.

✨Demonstrate Your Technical Aptitude

Even if you don't have extensive experience with cloud technologies, showing a genuine interest and curiosity about concepts like AI, Blockchain, and Machine Learning can set you apart. Be ready to discuss how these technologies can benefit customers and improve their business outcomes.

✨Ask Insightful Questions

Prepare thoughtful questions to ask your interviewers about the GenO Program and the role itself. This shows your eagerness to learn and engage with the company. Inquire about the team dynamics, career progression opportunities, and how Oracle supports its employees' professional development.

GenO Program for Technical Account Associate -Starting 1st September 2025
Oracle
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