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- Tasks: Provide top-notch support for Oracle Fusion Cloud applications and solve customer issues.
- Company: Leading tech company focused on innovative solutions for government and commercial clients.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience with Oracle Fusion Cloud ERP and strong communication skills required.
- Other info: Ideal for self-starters looking to thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology company is seeking an Implementation Support Engineer to manage post-sales support for Oracle Fusion Cloud applications. This role involves delivering solutions to UK Government and commercial clients, diagnosing customer issues, and ensuring high levels of customer satisfaction.
Candidates should have extensive experience with Oracle Fusion Cloud ERP and must meet specific security clearance requirements. Excellent communication skills and the ability to work independently are essential for success in this role.
Fusion Cloud ERP Support Engineer — Post-Sales Impact employer: Oracle
Contact Detail:
Oracle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fusion Cloud ERP Support Engineer — Post-Sales Impact
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Oracle Fusion Cloud ERP knowledge. Be ready to discuss specific scenarios where you've solved customer issues, as this will show your hands-on experience.
✨Tip Number 3
Show off your communication skills! During interviews, practice explaining complex technical concepts in simple terms. This will demonstrate your ability to connect with clients and ensure their satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Fusion Cloud ERP Support Engineer — Post-Sales Impact
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Oracle Fusion Cloud ERP. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Implementation Support Engineer role. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Oracle
✨Know Your Oracle Fusion Cloud ERP Inside Out
Make sure you brush up on your knowledge of Oracle Fusion Cloud ERP applications. Be prepared to discuss specific features, functionalities, and how they can solve customer issues. This will show that you’re not just familiar with the software but can also provide valuable insights during the interview.
✨Demonstrate Your Problem-Solving Skills
Think of examples where you've successfully diagnosed and resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help the interviewers see your analytical skills and how you approach challenges.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to role-play a scenario where you need to explain a solution to a non-technical client, so be ready to showcase your ability to connect with different audiences.
✨Prepare for Security Clearance Questions
Given the specific security clearance requirements, be ready to discuss your background and any relevant experience. Familiarise yourself with the security protocols related to government clients, as this will demonstrate your understanding of the importance of compliance in this role.
