Advanced Services Engineer - CSS Database Infrastructure Specialist - UK Government Security Clearance

Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We’re looking for an experienced and self-motivated engineer to work on customer premises in the UK as our Database Infrastructure Specialist. Join the team of highly skilled technical experts who build and maintain our clients’ technical landscapes through tailored support services. This is an onsite role with customers 5 days per week, in London and UK South.

Why work at Oracle

• A competitive salary with exciting benefits
• Flexible and remote working
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

What You’ll Do

• Become our customers trusted technical advisor and develop a deep knowledge of their systems and needs.
• You’ll support the operation of infrastructure and platform deployments onsite and in cloud, delivering services that drive customer success and innovation.
• Provide production operation support for ODI.
• Support the stability, availability, and performance of critical business systems.
• Install, configure, and operate Exadata and other Oracle Infrastructure Platform products.
• Deliver solution architecture advice, reviews, and conceptual support.
• Analyze product problems to find resolutions.
• Resolve new and complex issues, research technical enquiries, and handle user problems.
• Support software installation, configuration, health checks, and performance assessments.
• Educate customers on product features, issues, evolutions, upgrades, benefits, and patches.
• Deliver client-specific and proactive support of dedicated CCS customers to ensure operational excellence of Oracle Infrastructure & Platform deployments in the Cloud, on premise or both.
• Act as a trusted technology advisor for our CCS customers with a deep knowledge of the customer's requirements and environments.
• Maintain effective professional relationships within the global CCS practice, with Oracle Technical Account Managers (TAM), Oracle Product Support and customer staff at various levels.

Desirable Experience:

• At least 6-10 years’ hands-on experience in working with Oracle Database and Infrastructure products, in particular Oracle Engineered Systems including Exadata, Oracle Cloud Infrastructure (OCI) or comparable platforms.
• Strong proven Oracle DBA experience are a prerequisite.
• Hands on experience with GoldenGate or Oracle security products.
• Advanced OS Administration skills with Unix / Linux are essential, additional Solaris, Solaris-Cluster and Windows skills are a plus.
• UK Government security clearance required or eligible to be security cleared.

At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work.

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer: Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.