At a Glance
- Tasks: Manage and optimise production environments, ensuring high performance and availability.
- Company: Join Oracle Cloud, a leader in innovative cloud solutions.
- Benefits: Flexible medical, life insurance, retirement options, and community volunteer programs.
- Other info: Opportunity for career growth in a dynamic, supportive environment.
- Why this job: Be part of a diverse team making a real impact on critical government projects.
- Qualifications: Experience in Linux, Kubernetes, and cloud operations preferred but not required.
The predicted salary is between 63000 - 77000 £ per year.
ABOUT ORACLE CLOUD
Oracle Cloud is the first public cloud built from the ground up to be a better cloud for every application. By rethinking core engineering and systems design for cloud computing, we created innovations that solve problems that customers have with existing public clouds. We accelerate migrations of existing enterprise workloads, deliver better reliability and performance for all applications, and offer the complete services customers need to build innovative cloud applications.
ABOUT THE TEAM
Oracle Clouds Government, Defence, and Intelligence team is a smart, motivated, and diverse group that is focused on bringing the worlds most important work to OCI. We build and operate our government, classified, and sovereign cloud regions to be reliable and high-performance, just like our public cloud. Our customers and their mission are the center of what we do. We strive to improve our knowledge of the challenges our customers face which we use to enhance our cloud capabilities and work together to deliver their mission.
JOB DESCRIPTION
We're looking for a Senior Technical Operations Engineer responsible for the operation of production environments, including systems and databases, supporting critical business operations. You will perform administration and analysis for multiple production environments and recommend new and novel solutions to improve availability, performance, and supportability. This is an opportunity to bring a combination of deep technical knowledge with administration/analysis knowledge of Oracle's Cloud Infrastructure to provide escalation support to a wide range of complex production environment problems related to immense growth, scaling, leveraging the cloud, extremely high performance, and high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures.
OCI IN
As cloud investment in Northern Ireland continues to grow, companies and governments are moving more mission critical workloads to cloud, and Oracle is ensuring full support to our customers with our offerings.
RESPONSIBILITIES
- Install, monitor, maintain, support, and optimize all production server hardware and software.
- Provide technical support for complex technical issues which may include leading problem management cases and providing management status.
- Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances.
- Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.
- This team will provide support and administration on a 24/7 basis and will require rotation across day and night shifts.
REQUIREMENTS
- This role is open to United Kingdom Nationals only, with the role residing in Northern Ireland.
- This role will involve the successful applicant working on government projects which may require security clearance being obtained and maintained as a condition of employment.
- Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting.
- An understanding of infrastructure as code tooling.
- Experience participating in or running incident bridges.
- Customer focus, with a passion for delighting customers.
- Experience in cloud technical support, operations, incident management is preferred, but not required.
- Demonstrate ability to quickly learn new technical disciplines and then train others.
Senior Technical Operations Engineer in Belfast employer: Oracle Global Services Limited
Oracle Cloud is an exceptional employer, particularly for the Senior Technical Operations Engineer role in Northern Ireland, where you will be part of a dynamic team dedicated to supporting critical government projects. With a strong focus on employee growth, Oracle offers competitive benefits, flexible medical and retirement options, and a commitment to community engagement through volunteer programs. The inclusive work culture fosters innovation and empowers employees to contribute meaningfully to cutting-edge cloud solutions that impact lives globally.
Contact Details:
Oracle Global Services Limited Recruitment Team
