At a Glance
- Tasks: Be the friendly face of our office, managing calls and supporting daily operations.
- Company: Join the UK's No.1 Car Finance Provider, making finance effortless for customers.
- Benefits: Enjoy 32 days annual leave, team socials, and a positive workplace culture.
- Other info: Great opportunities for skill development and career growth in a supportive team.
- Why this job: Make a real impact in a dynamic role with plenty of variety every day.
- Qualifications: Previous experience in customer-facing roles and strong communication skills.
The predicted salary is between 25185 - 30000 £ per year.
More and more customers are choosing smarter, more flexible ways to fund their next vehicle — and as the UK’s No.1 Car Finance Provider, Oracle Car Finance is right at the centre of that change. We help thousands of customers secure bespoke finance solutions every year, making a complex process feel effortless.
We’re looking for a friendly, organised, and proactive Receptionist & Office Assistant to be the face and heartbeat of our office. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys variety in their role.
About the role
As our front-of-house professional, you’ll create a welcoming environment for visitors, customers, and colleagues while ensuring the smooth day-to-day running of the office. From managing calls to supporting office operations and team engagement, no two days will be the same.
What you’ll be doing
- Act as the first point of contact for visitors, customers, and incoming calls
- Provide general administrative support across the business
- Support the smooth day-to-day running of the office
- Assist with facilities coordination and workplace organisation
- Support basic health & safety processes and compliance activities
- Contribute to a positive office culture and employee engagement initiatives
About You
- Previous experience in an office, reception, or customer-facing role
- Strong communication and organisational skills
- Confident using IT systems and Microsoft Office
- Excellent attention to detail and a proactive approach
- Friendly, professional, and team-oriented mindset
What’s in it for you
- Be part of a supportive, friendly, and growing team
- A varied role where you can make a real impact every day
- Opportunity to develop your skills across multiple areas of the business
- A positive workplace culture that values people and collaboration
- 32 days annual leave (including bank holidays), increasing with service
- Regular team socials, awards, celebrations and recognition
- Death in Service benefit
- And with our growth plans—there’s plenty more to come!
Receptionist and Office Administrator in York employer: Oracle Car Finance
At Oracle Car Finance, we pride ourselves on being the UK's No.1 Car Finance Provider, offering a dynamic and supportive work environment where our employees can truly thrive. As a Receptionist and Office Administrator, you'll be at the heart of our operations, contributing to a positive workplace culture that values collaboration and employee engagement. With ample opportunities for skill development, generous annual leave, and regular team celebrations, joining our friendly and growing team means making a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist and Office Administrator in York
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Oracle Car Finance. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Oracle Car Finance before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionist and Office Administrator in York
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Oracle Car Finance:Your cover letter is your chance to shine! Tell us why you want to work at Oracle Car Finance specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Oracle Car Finance!
How to prepare for a job interview at Oracle Car Finance
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
