At a Glance
- Tasks: Drive deals from approval to payout while ensuring a smooth customer journey.
- Company: Join the UK's No.1 Car Finance Provider with a vibrant team culture.
- Benefits: Competitive salary, commission structure, 32 days leave, and monthly wellbeing budget.
- Other info: Enjoy regular team socials and ongoing training for personal growth.
- Why this job: Be part of a fast-paced environment where your efforts directly impact customer satisfaction.
- Qualifications: Energetic, organised, and confident in managing customer conversations.
The predicted salary is between 25600 - 30000 £ per year.
Fast‑paced. Customer‑focused. Deal‑driven £25,600k basic (£30k OTE).
More and more customers are choosing smarter, more flexible ways to fund their next vehicle — and as the UK’s No.1 Car Finance Provider, Oracle Car Finance is right at the centre of that change. We help thousands of customers secure bespoke finance solutions every year, making a complex process feel effortless.
Off the back of record‑breaking results and continued growth, we’re expanding our team and looking for our next Team Member to join our Sales Support Operations Team.
If you thrive in a fast‑moving environment, love driving deals forward, and want to be rewarded with a strong commission structure and an unbeatable team culture — we’d love to hear from you.
About the role
This is a full‑time, permanent role based at our Knaresborough office (Monday–Friday, normal office hours, with Saturdays on a pro rata basis). This is not a traditional admin role. You’ll be at the heart of our operation — owning the journey from finance approval through to vehicle delivery, keeping momentum high and ensuring deals cross the line smoothly and on time.
You’ll work closely with Account Managers, lenders, dealerships and customers, using our CRM to proactively drive each deal through to payout while delivering an exceptional customer experience.
What you’ll be doing
- Driving deals from approval to payout, keeping pace high and momentum strong.
- Owning multiple live cases through our CRM with speed, accuracy and attention to detail.
- Coordinating customers, lenders, dealerships and third parties to hit delivery deadlines.
- Keeping customers informed, confident and engaged throughout the journey.
- Removing blockers quickly and problem‑solving to keep deals moving.
- Building trusted customer relationships that protect our 5‑star Trustpilot reputation.
- Delivering clear, compliant guidance in line with FCA regulations.
- Supporting inbound calls when required and routing enquiries efficiently.
About You
- Highly driven, energetic and thrives in a fast‑paced, operational environment (We welcome candidates with transferable skills from hospitality backgrounds).
- Tenacious, organised and motivated by seeing deals through to completion.
- Confident on the phone and comfortable taking ownership of customer conversations.
- A strong multitasker who enjoys managing volume without losing attention to detail.
- Competitive, but team‑focused — you win together.
- Positive, resilient and brings great energy to a fun, sociable workplace.
What’s in it for you
- Competitive salary plus a fantastic commission structure.
- 32 days annual leave (including bank holidays), increasing with service.
- Monthly wellbeing budget for health, wellbeing and team‑building activities.
- Ongoing training and development with our in‑house Trainer.
- Regular team socials, awards, celebrations and recognition.
- Death in Service benefit.
And with our growth plans—there’s plenty more to come!
Sale and Operations Administrator in Knaresborough employer: Oracle Car Finance
At Oracle Car Finance, we pride ourselves on being a dynamic and customer-centric employer, offering a vibrant work culture that thrives on teamwork and success. Located in Knaresborough, our office fosters an environment where employees are encouraged to grow through ongoing training and development, while enjoying competitive salaries, a strong commission structure, and generous annual leave. Join us to be part of a record-breaking team that values your contributions and celebrates achievements together.
