At a Glance
- Tasks: Analyse and reshape business processes using Microsoft platforms to drive digital transformation.
- Company: Join Opus, the UK's largest independent Managed Service Provider, ranked 'World class' to work for.
- Benefits: Enjoy competitive salary, private healthcare, flexible holidays, and exciting company events.
- Other info: Hybrid working for a balanced lifestyle and excellent career growth opportunities.
- Why this job: Be a key player in impactful projects and shape the future of business processes.
- Qualifications: 5 years in business analysis with experience in enterprise systems, especially Microsoft Dynamics 365.
The predicted salary is between 65000 - 70000 € per year.
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Provider, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Digital Transformation team.
The Business Analyst / Process Improvement Lead serves as Opus’ internal design engine, diagnosing and reshaping end-to-end business processes specifically through Microsoft platforms. This role provides expert analysis and system design leadership providing support and enablement of business outcomes and delivery execution. Improvements are achieved through a disciplined, quarterly focus that ensures changes are both effectively implemented and sustained over time.
You will be responsible for:
- Deep Diagnosis: You analyse how the business actually works (not just how it’s written down) to find the real reasons behind delays and errors.
- Solution Shaping: You turn business goals into clear plans, deciding where to use automation or people while ensuring everything fits the tech (including but not limited to the MS technology stack).
- Expert Advisor: You partner with business leaders to help them make better decisions and pick the right priorities based on facts.
- Focused Execution: You run a disciplined quarterly rhythm to make sure the most important goals are actually achieved and measured.
- Quality Bridge: You act as the link between the business and the transformation team, making sure what gets built actually solves the original problem without getting bogged down in the build itself.
Hybrid working for a good work/life balance. Salary £65-£70k DOE.
The talents we are excited to see:
- Essential 5 years experience in business analysis of complex, end to end processes.
- Proven ability to diagnose operational problems and identify high leverage improvement opportunities.
- Demonstrated experience shaping solutions involving enterprise systems (preferably Microsoft Dynamics 365 / Power Platform).
- Comfortable defining solution direction and patterns without owning delivery execution.
- Experience working with senior operational stakeholders and challenging constructively.
- Able to maintain focus, structure, and calm under pressure.
Desirable:
- Experience with continuous improvement and/or execution frameworks (e.g. PACe, 4DX, Lean, similar).
- Experience operating in a scaling or fast growing organisation.
- Strong systems thinking mindset.
Your exclusive benefits:
- A comprehensive Private Healthcare and Cash Plan.
- Pension and life insurance.
- Entry to the £3,000 quarterly Dreamball draw.
- Personalised training and development pathways.
- Regular fully funded companywide events.
- Monthly ‘outstanding performer’ accolades.
- Enriching paid volunteering days.
- A rewarding Refer a friend scheme (£1,000).
- The flexibility to adjust your holiday allowance (25 days pa).
- Complimentary daily breakfasts in the office.
Where your values align with ours:
- Work together to win together.
- Be brave and think differently.
- Own it and never give up.
- Strive to be the best.
- Stay curious and keep learning.
Meet Opus: Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Business Analyst/Process Improvement Lead in Surrey employer: Opustech
At Opus, we pride ourselves on fostering a vibrant work culture that champions professional growth and creativity, making us an exceptional employer for the Business Analyst/Process Improvement Lead role. With a strong focus on employee development, hybrid working options, and a range of unique benefits including comprehensive healthcare, personalised training pathways, and enriching volunteering days, we empower our team to thrive while contributing to impactful digital transformation projects. Join us in a dynamic environment where your contributions are valued, and together, we can achieve remarkable success.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst/Process Improvement Lead in Surrey
✨Tip Number 1
Network like a pro! Reach out to current employees at Opus on LinkedIn or attend industry events. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding Opus' values and recent projects. Show us how your skills align with their goals, especially in digital transformation and process improvement.
✨Tip Number 3
Practice your problem-solving skills! Be ready to discuss real-life scenarios where you've diagnosed issues and shaped solutions. We want to see your analytical thinking in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Opus.
We think you need these skills to ace Business Analyst/Process Improvement Lead in Surrey
Some tips for your application 🫡
Show Your Analytical Skills:When writing your application, make sure to highlight your experience in analysing complex processes. Use specific examples that demonstrate how you've diagnosed issues and shaped solutions in previous roles.
Tailor Your Application:Don’t just send a generic CV and cover letter! Tailor your application to reflect the key responsibilities and skills mentioned in the job description. This shows us that you’re genuinely interested in the role and understand what we’re looking for.
Be Clear and Concise:We appreciate clarity! Make sure your application is well-structured and easy to read. Avoid jargon unless it’s relevant, and get straight to the point about your achievements and how they relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Opus and our values!
How to prepare for a job interview at Opustech
✨Know Your Stuff
Before the interview, dive deep into Opus and its Digital Transformation team. Understand their business processes and how they leverage Microsoft platforms. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've diagnosed operational problems and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical skills.
✨Engage with Stakeholders
Prepare to talk about your experience working with senior operational stakeholders. Think of instances where you’ve influenced decision-making or prioritised tasks based on data. This shows you can be an effective partner in their transformation journey.
✨Emphasise Continuous Improvement
Opus values a mindset of continuous improvement. Be ready to discuss frameworks you've used, like Lean or PACe, and how they’ve helped you achieve focused execution in past roles. This will demonstrate your alignment with their goals.
