At a Glance
- Tasks: Lead the Service Desk team, ensuring top-notch support and service standards.
- Company: Opus, the UK's largest independent MSP with a focus on innovation.
- Benefits: Salary of £33-£35k, hybrid working for a balanced lifestyle.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real difference in IT support.
- Qualifications: Experience in IT service management and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Opus, the UK's largest independent MSP, is seeking a Service Desk Team Lead to support the IT Service Desk Manager in day-to-day activity, maintain service standards and deliver consistent, timely support.
You will oversee ticket queues, phone activity, time logging, SLA performance and service trends, and collaborate with the wider Technical Services and Projects teams.
Salary £33-£35k with hybrid working for a good work/life balance.
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Service Desk Team Lead – MSP & ITIL Champion in Reigate employer: Opustech
Opustech is an exceptional employer that champions innovation and employee well-being, making it an ideal place for professionals eager to lead in digital transformation. Located in Reigate, the company fosters a balanced work/life environment, offering comprehensive benefits such as private healthcare and flexible holiday allowances, alongside ample opportunities for professional growth within the dynamic Microsoft ecosystem. Join us to be part of a forward-thinking team that values your contributions and supports your career aspirations.
