Opus, the UK's largest independent MSP, invites applications for a Customer Experience Specialist in Reigate. The role delivers first-line responses to customer requests by phone, email, web, and portal, while maintaining satisfaction and actively managing CRM tickets and SLAs.
The position offers hybrid working with 3 days in the Reigate office, 25 days holiday plus bank holidays, and a comprehensive benefits package to support professional development and work-life balance.
#J-18808-Ljbffr
Customer Experience Specialist - Hybrid Growth Role in Reigate employer: Opustech
Opus is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work closely with senior leaders in a hybrid environment, balancing office and remote work. Located in Reigate, you'll enjoy a vibrant community and the benefits of being part of the UK's largest independent Managed Service Provider, where your contributions directly impact operational performance and customer satisfaction.
