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For Companies At a Glance
- Tasks: Provide top-notch 1st and 2nd line IT support for clients.
- Company: Leading Managed Service Provider in London with a focus on growth.
- Benefits: Private healthcare, training pathways, and flexible holiday allowance.
- Why this job: Join us to empower clients and grow your IT skills.
- Qualifications: Experience in IT support, especially in legal chambers.
- Other info: Dynamic environment with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading Managed Service Provider seeks an IT Support Engineer for onsite work in Reigate, England. The role involves providing top-notch 1st and 2nd line support, maintaining communication with clients, and managing technical issues across Microsoft and Apple systems.
Ideal candidates will have experience working in Legal chambers and with managed service providers.
Comprehensive benefits including private healthcare, training pathways, and a flexible holiday allowance are offered. Join us for a journey that promotes your growth and empowers you to impact our clients positively.
Onsite 2nd Line IT Support Engineer – London MSP in Reigate employer: Opus Technology
Contact Detail:
Opus Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite 2nd Line IT Support Engineer – London MSP in Reigate
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in managed service providers or legal chambers. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss specific technical issues you've solved. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Tailor your approach! Research the company culture and values of the MSP you're applying to. When you apply through our website, make sure to highlight how your experience aligns with their mission and how you can contribute to their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their team.
We think you need these skills to ace Onsite 2nd Line IT Support Engineer – London MSP in Reigate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 1st and 2nd line support, especially in legal chambers or with managed service providers. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Your Communication Skills: Since this role involves maintaining communication with clients, make sure to highlight your communication skills in your application. We value clear and effective communication, so give us examples of how you've successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Opus Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Microsoft and Apple systems. Be ready to discuss specific technical issues you've resolved in the past, especially in a legal environment. This will show that you’re not just familiar with the systems but can also handle the unique challenges they present.
✨Client Communication is Key
Since the role involves maintaining communication with clients, practice how you would explain technical issues in layman's terms. Think of examples where you’ve successfully communicated complex information to non-technical users. This will demonstrate your ability to connect with clients effectively.
✨Showcase Your Experience with MSPs
Highlight any previous experience you have working with Managed Service Providers. Be prepared to discuss how you’ve contributed to team success and client satisfaction in those roles. This will help the interviewers see that you understand the dynamics of working in an MSP environment.
✨Emphasise Your Growth Mindset
The company values growth and empowerment, so be sure to express your enthusiasm for learning and development. Share examples of how you’ve pursued training or taken on new challenges in your career. This will align with their mission to promote your growth while positively impacting clients.
