At a Glance
- Tasks: Design and position technical solutions for customers, focusing on Managed Service Provider offerings.
- Company: Join Opus, the UK's largest independent Managed Service Provider with a world-class reputation.
- Benefits: Enjoy private healthcare, flexible holidays, and exciting company events.
- Other info: Hybrid working model with opportunities for personal development and team collaboration.
- Why this job: Be part of impactful projects and grow your skills in a supportive environment.
- Qualifications: 3+ years in IT, Microsoft certified, and experience in solution design.
The predicted salary is between 40000 - 50000 £ per year.
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Provider, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Solution Design team.
The Solutions Support Consultant will support the Sales function by designing and positioning technical solutions that meet customer requirements, with a primary focus on Managed Service Provider (MSP) offerings. The role is largely desk-based and involves working closely with Account Managers, senior Solution Consultants, and technical teams to develop high-quality, commercially viable solutions leveraging Microsoft 365, Azure, and complementary platforms.
Additionally, you will be responsible for:
- Learning the full Opus IT product portfolio
- Supporting Account Managers with proposals, solution overviews, high-level designs, and related documentation that effectively communicates customer requirements and recommended solutions
- Preparing the technical detail for customer meetings, presentations, and bids, ensuring all aspects and methods are clearly articulated
- Supporting customer engagements, including meetings, workshops, and solution presentations, presenting ideas in a structured and professional manner
- Building positive relationships with customers, sales teams, and internal technical stakeholders is key to developing effective and cohesive solutions
- Keeping up to date with manufacturer and supplier updates and holding necessary targeted agreed accreditations
Hybrid working - Based on a Wednesday in Reigate with occasional additional visits to office/client site.
The talents we are excited to see:
- Min 3 years experience in the IT industry as a delivery engineer
- Microsoft certified in M365 and Azure ecosystem
- Experience with Acronis, Microsoft Defender, Mimecast and N-able
- Knowledge of Cloud computing solutions (Azure, VMWare, Hyper‑V)
- Experience with data networking security (ACL, firewall rules)
- Some experience in a Presales / Consultant role, designing solutions and scoping support for M365 environments
- Experience of escalating to manufacturers when required, working closely with them until successful resolution
- Able to demonstrate focused customer care skills, both on site and remotely
- Strong written skills are essential for producing clear, concise, and high-quality documentation, including proposals and solution summaries
- Active listening skills are critical to accurately understand requirements and respond effectively to queries
- Ability to work well in teams and an organised self‑starter
Aligned with the Opus core values.
Benefits and Perks:
- A comprehensive Private Healthcare and Cash Plan
- Pension and life insurance
- Entry to the £3,000 quarterly Dreamball draw
- Personalised training and development pathways
- Regular fully funded companywide events
- Monthly ‘outstanding performer’ accolades
- Enriching paid volunteering days
- A rewarding Refer a friend scheme (£1,000)
- The flexibility to adjust your holiday allowance (25 days pa)
- Complimentary daily breakfasts in the office
Where your values align with ours:
- Work together to win together
- Be brave and think differently
- Own it and never give up
- Strive to be the best
- Stay curious and keep learning
Meet Opus:
Established in 1992, we are different to the rest, priding ourselves on being a customer‑driven and service‑led technology provider. Our focus is delivering tailored technology with purpose and building long‑term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.
We have a Culture Club led by award‑winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it’s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
IT Solutions Support Consultant in Reigate employer: Opus Technology
At Opus, we pride ourselves on fostering a vibrant work culture that champions professional growth and creativity, making us an exceptional employer for IT Solutions Support Consultants. With comprehensive benefits including private healthcare, personalised training pathways, and enriching volunteering days, our team enjoys a supportive environment that encourages collaboration and innovation. Located in Reigate, our hybrid working model allows for flexibility while being part of a dynamic team dedicated to delivering tailored technology solutions with purpose.
StudySmarter Expert Advice🤫
We think this is how you could land IT Solutions Support Consultant in Reigate
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Opus Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Opus Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Opus Technology!
✨Direct Apply to Opus Technology
Let's not forget to apply directly through the Opus Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Solutions Support Consultant in Reigate
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Opus Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Opus Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Opus Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
