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- Tasks: Lead and innovate billing operations, driving team engagement and process improvements.
- Company: Join Opus, the UK's largest independent Managed Service Provider with a world-class reputation.
- Benefits: Enjoy a competitive salary, hybrid working, and personalised training pathways.
- Why this job: Shape the future of billing while making a real impact in a fast-growing company.
- Qualifications: 5+ years in billing leadership, strong communication skills, and a proactive mindset.
- Other info: Be part of a dynamic team focused on growth and continuous professional development.
The predicted salary is between 68000 - 92000 £ per year.
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Provider, recently ranked as "World class" by the Best Companies to work for awards.
The Head of Billing is accountable for the billing operations at Opus and will lead and shape the Billing Team. Opus is a fast-growing company, and the Head of Billing is required to drive innovation and scalability of this operation. This role requires the setting of a clear vision for success, and a leadership skill set that optimises engagement across the team.
Responsibilities- Championing the transformation of the team, set the vision and shape the team
- Identifying and leading initiatives for process improvements across Billing
- Representing the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the growth in the business
- Shaping the journey of billing data from sale through to cash collection to be as effective as possible to enable accuracy and ease of billing, and clear insights
- Influencing commercial and operational strategy through billing insights
- Driving "lessons learnt" initiatives to ensure continual improvements are being made and issues addressed
- Discover new ways to achieve better results. Lead Billing transformation initiatives including the effective planning, scoping and delivery of projects
- Owning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracy
- Leading revenue assurance and reconciliation process to mitigate leakage
- Leading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increases
- Ensuring full regulatory compliance and data security, especially in high-volume mobile and tech products
- 5+ years billing leadership experience in the telecoms/mobile/IT sector
- Highly proactive self-starter with the will to succeed
- Proven track record of success in senior billing roles
- Proven track record of leading successful teams, bringing about change and driving team engagement
- Professional standard of report writing
- Verbal communication skills to be of high standard
- Ability to communicate with customers and colleagues in succinct manner
- Confident in ability to influence senior and junior colleagues
- Positive outlook, ability to work well in teams, driven, pleasant/helpful/optimistic, minimal supervision required, empowering attitude
- Ability to prioritise tasks for maximum effectiveness
- Proficient in Excel, Word and Outlook
- Experience with aBILLity, Tekton, or other leading billing platforms
- Microsoft Dynamics would be advantageous
- Salary £80k DOE
- 25 Days Holiday + 8 Bank Holidays
- Hybrid working for a good work/life balance (2-3 days a week in our Reigate office)
- Personalised training and development pathways
- A rewarding Refer a friend scheme (£1,000)
- The flexibility to adjust your holiday allowance
- Work together to win together
- Be brave and think differently
- Own it and never give up
- Strive to be the best
- Stay curious and keep learning
Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.
In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We’re on track to meet this target, and we’re seeking top talent like you to join us on this exciting journey.
By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.
If you’re ready to be part of a dynamic team and help us reach new heights, we’d love to hear from you.
Head of Billing (MSP) in Reigate employer: Opus Technology
Contact Detail:
Opus Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Billing (MSP) in Reigate
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you’ll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Head of Billing (MSP) in Reigate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about the opportunity to lead the Billing team and drive innovation at Opus!
Tailor Your Experience: Make sure to highlight your relevant experience in billing leadership, especially in the telecoms or IT sector. We’re looking for someone who can bring their unique insights and skills to our fast-growing company.
Be Clear and Concise: Your written application should be easy to read and straight to the point. Use clear language to communicate your achievements and how they align with our vision at Opus. We appreciate a professional standard of report writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Opus. We can’t wait to hear from you!
How to prepare for a job interview at Opus Technology
✨Know Your Numbers
As the Head of Billing, you'll need to demonstrate a strong grasp of billing metrics and financial insights. Brush up on key performance indicators relevant to billing operations, and be ready to discuss how you've used data to drive improvements in previous roles.
✨Showcase Leadership Skills
This role requires a proactive leader who can inspire and engage a team. Prepare examples of how you've successfully led teams through change, highlighting your ability to motivate others and foster a positive work environment.
✨Understand the Bigger Picture
Opus is looking for someone who can influence commercial and operational strategy. Familiarise yourself with the company's growth goals and think about how the billing function can support these objectives. Be ready to share your vision for aligning billing operations with broader business strategies.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in billing operations. Prepare for scenarios where you might need to address issues like revenue leakage or compliance concerns, and outline your approach to resolving them effectively.
