Opus Technology, the UK's largest independent MSP, is seeking a Mobile Support Team Leader to steer the mobile support function across EE, O2 and Vodafone estates. You will combine hands-on incident resolution with day-to-day team leadership, handling around 500 tickets per month within SLA and working with Project Provisioning and Customer Experience teams to improve the customer journey.
You will coach and develop the team, provide monthly performance reporting to the Head of Technical
#J-18808-LjbffrMobile Support Team Lead — Hybrid, SLA‑Driven employer: Opus Technology
Opus Technology is an exceptional employer that prioritises employee well-being and professional growth. With a strong focus on hybrid working, comprehensive healthcare benefits, and dedicated training pathways, team members are empowered to thrive in a supportive work culture that values innovation and collaboration. Joining our Digital Transformation team in the UK means being part of a forward-thinking organisation that invests in your future while offering a competitive salary and unique perks.
