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- Tasks: Analyse and reshape business processes using Microsoft platforms to drive digital transformation.
- Company: Join Opus, a customer-driven tech provider with a focus on innovation.
- Benefits: Enjoy private healthcare, flexible holidays, and exciting company events.
- Other info: Be part of a growth-focused team aiming to double turnover by 2026.
- Why this job: Make a real impact on businesses while developing your skills in a dynamic environment.
- Qualifications: 5 years in business analysis and experience with enterprise systems required.
The predicted salary is between 65000 - 70000 £ per year.
Be a key player in our Digital Transformation team. The Business Analyst / Process Improvement Lead serves as Opus internal design engine, diagnosing and reshaping end-to-end business processes specifically through Microsoft platforms. This role provides expert analysis and system design leadership supporting business outcomes and delivery execution. Improvements are achieved through a disciplined, quarterly rhythm that ensures changes are effectively implemented and sustained over time. Hybrid working for a good work/life balance. Salary £65-£70k DOE.
Responsibilities
- Deep Diagnosis: You analyse how the business actually works (not just how it is written down) to find the real reasons behind delays and errors.
- Solution Shaping: You turn business goals into clear plans, deciding where to use automation or people while ensuring everything fits the tech (including but not limited to the MS technology stack).
- Expert Advisor: You partner with business leaders to help them make better decisions and pick the right priorities based on facts.
- Focused Execution: You run a disciplined quarterly rhythm to make sure the most important goals are actually achieved and measured.
- Quality Bridge: You act as the link between the business and the transformation team, making sure what gets built actually solves the original problem without getting bogged down in the build itself.
Qualifications
Essential
- 5 years experience in business analysis of complex, end to end processes.
- Proven ability to diagnose operational problems and identify high leverage improvement opportunities.
- Demonstrated experience shaping solutions involving enterprise systems (preferably Microsoft Dynamics 365 / Power Platform).
- Comfortable defining solution direction and patterns without owning delivery execution.
- Experience working with senior operational stakeholders and challenging constructively.
- Able to maintain focus, structure, and calm under pressure.
Desirable
- Experience with continuous improvement and/or execution frameworks (e.g. PACe, 4DX, Lean, similar).
- Experience operating in a scaling or fast growing organisation.
- Strong systems thinking mindset.
Your exclusive benefits
- A comprehensive Private Healthcare and Cash Plan.
- Pension and life insurance.
- Entry to the £3,000 quarterly Dreamball draw.
- Personalised training and development pathways.
- Regular fully funded companywide events.
- Monthly outstanding performer accolades.
- Enriching paid volunteering days.
- A rewarding Refer a friend scheme (£1,000).
- The flexibility to adjust your holiday allowance (25 days pa).
- Complimentary daily breakfasts in the office.
Where your values align with ours
- Work together to win together.
- Be brave and think differently.
- Own it and never give up.
- Strive to be the best.
- Stay curious and keep learning.
Meet Opus
Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We’re on track to meet this target, and we’re seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you’re ready to be part of a dynamic team and help us reach new heights, we’d love to hear from you.
Business Analyst/Process Improvement Lead in London employer: Opus Technology
Contact Detail:
Opus Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst/Process Improvement Lead in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you’ve made a difference, especially those involving Microsoft platforms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Business Analyst/Process Improvement Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst/Process Improvement Lead. Highlight your experience with Microsoft platforms and any relevant frameworks you've used. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital transformation and how you can contribute to our team. Be sure to mention specific examples of your past successes in process improvement.
Showcase Your Analytical Skills: In your application, don’t shy away from demonstrating your analytical prowess. Share instances where you've diagnosed operational problems and shaped effective solutions. We love seeing how you think and approach challenges!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Opus Technology
✨Know Your Business Analysis Inside Out
Make sure you’re well-versed in business analysis principles, especially around diagnosing operational problems. Brush up on your experience with end-to-end processes and be ready to discuss specific examples where you've identified high leverage improvement opportunities.
✨Familiarise Yourself with Microsoft Platforms
Since the role involves working with Microsoft Dynamics 365 and Power Platform, it’s crucial to demonstrate your familiarity with these tools. Prepare to discuss how you've used them in past projects to shape solutions and drive improvements.
✨Showcase Your Collaborative Spirit
This position requires partnering with business leaders, so be prepared to share experiences where you’ve worked closely with senior stakeholders. Highlight how you’ve helped them make informed decisions based on data and facts, and how you’ve navigated challenging conversations.
✨Emphasise Your Focus on Execution
The role demands a disciplined approach to achieving goals. Be ready to talk about how you’ve implemented structured rhythms in your previous roles to ensure that important objectives are met and measured effectively. This will show that you can maintain focus and calm under pressure.