At a Glance
- Tasks: Design and deliver innovative IT solutions while supporting sales and customer engagements.
- Company: Join Opus, the UK's largest independent Managed Service Provider with a world-class reputation.
- Benefits: Enjoy competitive salary, private healthcare, flexible holidays, and fun company events.
- Other info: Hybrid role with excellent career growth and a vibrant workplace culture.
- Why this job: Make a real impact in tech while building long-term relationships with clients.
- Qualifications: 3+ years in IT, Microsoft certifications, and strong customer care skills required.
The predicted salary is between 47000 - 52000 £ per year.
Salary: £47,000 - 52,000 per year
Requirements:
- At least 3 years of experience in the IT industry as a delivery engineer.
- Microsoft certification in the M365 and Azure ecosystem.
- Experience with Acronis, Microsoft Defender, Mimecast, and N-able.
- Knowledge of cloud computing solutions, including Azure, VMware, and Hyper‑V.
- Low‑level data networking design experience, including LAN/WAN.
- Experience with data networking security, including ACLs and firewall rules.
- Some experience in a presales or consultant role, designing solutions and scoping support for M365 environments.
- Experience escalating to manufacturers when needed and working closely with them until successful resolution.
- Strong customer care skills, both on site and remotely.
- Strong written communication skills for clear, concise documentation, proposals, and solution summaries.
- Active listening skills to understand requirements and respond effectively to queries.
- Ability to work well in teams and be an organised self‑starter.
- Alignment with our core values.
Responsibilities:
- Support our Sales function by designing and positioning technical solutions that meet customer requirements, with a primary focus on MSP offerings.
- Work closely with Account Managers, senior Solution Consultants, and technical teams to develop high‑quality, commercially viable solutions.
- Learn our full IT product portfolio.
- Support Account Managers with proposals, solution overviews, high‑level designs, and related documentation.
- Prepare technical detail for customer meetings, presentations, and bids.
- Support customer engagements, including meetings, workshops, and solution presentations.
- Build positive relationships with customers, sales teams, and internal technical stakeholders.
- Keep up to date with manufacturer and supplier updates and maintain the necessary targeted accreditations.
Technologies: Azure, Cloud, Firewall, Hyper‑V, Support, LAN, Security, VMware, Microsoft 365, Office 365, REST
This is a hybrid role based in Reigate, with a Wednesday office presence and occasional additional visits to the office or client sites. We offer a comprehensive private healthcare and cash plan, pension and life insurance, entry to our £3,000 quarterly Dreamball draw, personalised training and development pathways, fully funded companywide events, monthly outstanding performer accolades, paid volunteering days, a Refer a Friend scheme worth £1,000, the flexibility to adjust your holiday allowance, and complimentary daily breakfasts in the office. We also have a Culture Club that helps shape a positive, inclusive workplace through colleague‑led feedback and social activities.
IT Solutions Support Consultant employer: Opus Technology
At Opus, we pride ourselves on being a world-class employer that values our employees' growth and well-being. With a strong focus on professional development, comprehensive benefits including private healthcare and flexible holiday allowances, and a vibrant work culture fostered by our Culture Club, we create an environment where IT Solutions Support Consultants can thrive. Our hybrid working model in Reigate allows for a balanced work-life experience while engaging in meaningful projects that make a real impact for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land IT Solutions Support Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Opus Technology values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Opus Technology might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Opus Technology!
✨Direct Apply to Opus Technology
Let's not forget to apply directly through the Opus Technology website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Solutions Support Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Opus Technology.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Opus Technology. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Opus Technology
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
