Overview Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Billing team The Head of Billing is accountable for the billing operations at Opus and will lead and shape the Billing Team. Opus is a fast-growing company, and the Head of Billing is required to drive innovation and scalability of this operation. This role requires the setting of a clear vision for success, and a leadership skill set that optimises engagement across the team. Responsibilities Championing the transformation of the team, set the vision and shape the team Identifying and leading initiatives for process improvements across Billing Representing the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the growth in the business Shaping the journey of billing data from sale through to cash collection to be as effective as possible to enable accuracy and ease of billing, and clear insights Influencing commercial and operational strategy through billing insights Driving “lessons learnt” initiatives to ensure continual improvements are being made and issues addressed Discover new ways to achieve better results. Lead Billing transformation initiatives including the effective planning, scoping and delivery of projects Owning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracy Leading revenue assurance and reconciliation process to mitigate leakage Leading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increases Ensuring full regulatory compliance and data security, especially in high-volume mobile and tech products Qualifications
Head of Billing (MSP) employer: Opus Technology
At Opus Technology, we pride ourselves on fostering a supportive and dynamic work environment where our Customer Experience Specialists can thrive. With comprehensive benefits such as pension plans, life insurance, and ongoing training opportunities, we are committed to the professional growth of our employees. Located in a vibrant area, our team enjoys a collaborative culture that values customer satisfaction and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
