Business Analyst & Solution Design Lead

Business Analyst & Solution Design Lead

Full-Time 60000 - 70000 £ / year (est.) No working from home possible
Opus Technology

At a Glance

  • Tasks: Transform business needs into practical solutions and improve processes using AI and automation.
  • Company: Join Opus, the UK's largest independent Managed Service Provider with a focus on digital transformation.
  • Benefits: Enjoy a competitive salary, private healthcare, flexible holidays, and personal development opportunities.
  • Other info: Hybrid role with 2-3 days in the Reigate office and excellent career growth potential.
  • Why this job: Be at the forefront of technology, shaping systems and data for real-world impact.
  • Qualifications: Experience in business analysis, system implementation, and knowledge of Microsoft Dynamics 365 or Power Platform.

The predicted salary is between 60000 - 70000 £ per year.

Requirements

  • We are looking for experience as a Business Analyst, Functional Consultant, or Solution Designer.
  • We need strong experience with system implementation, not just requirements gathering.
  • We want proven ability to design practical, buildable solutions.
  • We value good working knowledge of Microsoft Dynamics 365 and/or Power Platform.
  • We value good working knowledge of integrations and APIs.
  • We value good understanding of data flows between systems.
  • We want understanding of how data can be used to drive improvement.
  • We want understanding of how AI and automation can be applied in a business context.
  • We need someone comfortable operating between business and technical teams.
  • We need someone comfortable working at both high-level and detailed system level.

Responsibilities

  • We translate business outcomes into clear use cases, structured requirements, and logical delivery increments.
  • We design solutions across core business systems, integrations and APIs, customer‑facing platforms, and data and reporting layers.
  • We define where logic should sit, how systems interact, and how data flows between platforms.
  • We work closely with developers and delivery teams to review solution approaches, refine requirements, and ensure clarity and quality of build.
  • We analyse existing processes to identify inefficiencies and manual overhead.
  • We design improvements combining systems, automation, and data.
  • We define how success is measured through metrics, baselines, and expected outcomes.
  • We understand how data can be structured and used to improve decision‑making, enable automation, and reduce manual effort.
  • We explore and shape opportunities involving AI‑driven insights, intelligent automation, and data‑led processes.
  • We understand what is possible with AI, where it adds value, and how it fits into real‑world solutions.
  • Technologies
  • AI
  • Office 365
  • REST
  • More

We are Opus, the UKs largest independent Managed Service Provider and a customer‑driven, service‑led technology business established in 1992.

We are building a focused Digital Transformation capability and offering a hands‑on role at the centre of transformation, shaping how our systems, data, and processes evolve.

We work primarily within the Microsoft ecosystem, and this role is hybrid with 2‑3 days a week in our Reigate office.

We offer a salary of £60‑£70k DOE, comprehensive private healthcare and cash plan, pension and life insurance, personalised training and development pathways, fully funded companywide events, monthly outstanding performer accolades, paid volunteering days, a refer a friend scheme, flexible holiday allowance, and complimentary daily breakfasts in the office.

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Opus Technology

Contact Details:

Opus Technology Recruitment Team

We think you need these skills to ace Business Analyst & Solution Design Lead

Business Analysis
Functional Consulting
Solution Design
System Implementation
Microsoft Dynamics 365
Power Platform
Integrations