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- Tasks: Analyse and reshape business processes using Microsoft platforms to drive digital transformation.
- Company: Join Opus, a customer-driven tech provider with a focus on innovation.
- Benefits: Enjoy private healthcare, flexible holidays, and exciting company events.
- Other info: Be part of a dynamic team with opportunities for professional growth and development.
- Why this job: Make a real impact by improving business operations and driving change.
- Qualifications: 5 years in business analysis with experience in enterprise systems, preferably Microsoft Dynamics.
The predicted salary is between 65000 - 70000 £ per year.
Be a key player in our Digital Transformation team. The Business Analyst / Process Improvement Lead serves as Opus internal design engine, diagnosing and reshaping end-to-end business processes specifically through Microsoft platforms. This role provides expert analysis and system design leadership supporting business outcomes and delivery execution. Improvements are achieved through a disciplined, quarterly rhythm that ensures changes are effectively implemented and sustained over time. Hybrid working for a good work/life balance. Salary £65-£70k DOE.
Responsibilities
- Deep Diagnosis: You analyse how the business actually works (not just how it is written down) to find the real reasons behind delays and errors.
- Solution Shaping: You turn business goals into clear plans, deciding where to use automation or people while ensuring everything fits the tech (including but not limited to the MS technology stack).
- Expert Advisor: You partner with business leaders to help them make better decisions and pick the right priorities based on facts.
- Focused Execution: You run a disciplined quarterly rhythm to make sure the most important goals are actually achieved and measured.
- Quality Bridge: You act as the link between the business and the transformation team, making sure what gets built actually solves the original problem without getting bogged down in the build itself.
Qualifications
Essential
- 5 years experience in business analysis of complex, end to end processes.
- Proven ability to diagnose operational problems and identify high leverage improvement opportunities.
- Demonstrated experience shaping solutions involving enterprise systems (preferably Microsoft Dynamics 365 / Power Platform).
- Comfortable defining solution direction and patterns without owning delivery execution.
- Experience working with senior operational stakeholders and challenging constructively.
- Able to maintain focus, structure, and calm under pressure.
Desirable
- Experience with continuous improvement and/or execution frameworks (e.g. PACe, 4DX, Lean, similar).
- Experience operating in a scaling or fast growing organisation.
- Strong systems thinking mindset.
Your exclusive benefits
- A comprehensive Private Healthcare and Cash Plan.
- Pension and life insurance.
- Entry to the £3,000 quarterly Dreamball draw.
- Personalised training and development pathways.
- Regular fully funded companywide events.
- Monthly outstanding performer accolades.
- Enriching paid volunteering days.
- A rewarding Refer a friend scheme (£1,000).
- The flexibility to adjust your holiday allowance (25 days pa).
- Complimentary daily breakfasts in the office.
Where your values align with ours
- Work together to win together.
- Be brave and think differently.
- Own it and never give up.
- Strive to be the best.
- Stay curious and keep learning.
Meet Opus: Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We’re on track to meet this target, and we’re seeking top talent like you to join us on this exciting journey. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. If you’re ready to be part of a dynamic team and help us reach new heights, we’d love to hear from you.
Business Analyst/Process Improvement Lead employer: Opus Technology
Contact Detail:
Opus Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst/Process Improvement Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to business analysis. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you’ve made a difference, especially those involving Microsoft platforms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re genuinely interested in joining our team.
We think you need these skills to ace Business Analyst/Process Improvement Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Analyst/Process Improvement Lead. Highlight your experience with Microsoft platforms and any relevant projects that showcase your ability to diagnose and reshape business processes.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for our Digital Transformation team. Share specific examples of how you've turned business goals into actionable plans and how you've partnered with stakeholders to drive improvements.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to identify operational problems and propose high-leverage solutions. We want to see how you’ve tackled challenges in the past and what impact your solutions had on the business.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Opus Technology
✨Know Your Business Analysis Basics
Before the interview, brush up on your business analysis fundamentals. Be ready to discuss how you've diagnosed operational problems in the past and the specific methods you used to identify improvement opportunities. This will show that you understand the core responsibilities of the role.
✨Familiarise Yourself with Microsoft Platforms
Since the role involves working with Microsoft technologies, make sure you’re well-versed in tools like Dynamics 365 and Power Platform. Prepare examples of how you've used these platforms to shape solutions or improve processes in previous roles.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions where you'll need to demonstrate your problem-solving skills. Think of specific instances where you’ve turned business goals into actionable plans, and be ready to explain your thought process and the outcomes.
✨Showcase Your Stakeholder Management Skills
The role requires partnering with senior operational stakeholders, so be prepared to discuss how you've successfully collaborated with leaders in the past. Highlight any experiences where you challenged constructively and helped drive decisions based on data.