Opus Recruitment Solutions Limited is seeking a Service Delivery Manager to lead service delivery across complex technology environments, manage stakeholder relationships, and drive operational excellence. The role emphasizes opportunities to improve services through automation and AI, within ITIL-aligned frameworks.
You will oversee client relationships, escalations, and performance across multidisciplinary teams, with a focus on account growth and service outcomes.
Service Delivery Manager — Active SC Clearance, AI & Automation in Newcastle upon Tyne employer: Opus RS
Opus RS offers a dynamic work environment with opportunities for professional growth, particularly in high-impact roles within the utilities and infrastructure sectors. The company supports flexible working arrangements, allowing employees to balance their professional and personal lives effectively. With a focus on transformation and innovation, Opus RS provides its team members with the chance to lead significant projects that shape the future of technology and security.
