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For Companies At a Glance
- Tasks: Shape and deliver innovative ServiceNow solutions while collaborating with stakeholders.
- Company: Join an elite ServiceNow partner known for its excellence in the ecosystem.
- Benefits: Enjoy a competitive salary, funded certifications, and remote work options.
- Why this job: Be part of a high-performing team and enhance your skills in a pivotal role.
- Qualifications: 3+ years experience with ServiceNow, business consulting, and process optimization required.
- Other info: Opportunity to work in a Centre of Excellence with talented specialists.
The predicted salary is between 48000 - 64000 £ per year.
Join an Elite ServiceNow Partner as a Business Process Consultant, where you'll be instrumental in shaping and delivering innovative ServiceNow solutions that align with our clients’ business goals. In this role, you’ll work closely with stakeholders to understand their needs, define priorities, and implement process improvements that enhance operational efficiency and project outcomes.
You’ll lead discovery sessions, translate business requirements into functional designs, and recommend scalable solutions that support long-term platform success. Your ability to manage multiple initiatives, deliver high-quality outcomes, and stay current with ServiceNow capabilities will be key to your success.
This is a pivotal role in the build out of this partner's Centre of Excellence in the UK where you will work alongside some of the most talented specialists in the ecosystem!
What they are looking for:
- 3+ years of experience working hands-on with the ServiceNow platform, including at least two product areas
- Business consulting, process optimization, or product ownership
- Collaborating across departments and engaging with senior leadership
- Leading complex initiatives in large-scale enterprise environments
- Writing user stories, refining requirements, and advising stakeholders
- Facilitating workshops and managing client relationships both remotely and in person
- Experience with ITAM implementations is highly desirable
Preferred Qualifications:
- ITIL Foundation Certification (V3 or V4)
- ServiceNow Certified System Administrator
- Certifications in two or more ServiceNow modules (e.g., ITSM, CSM, ITOM, IRM, SecOps)
- Bachelor’s degree or equivalent hands-on experience
- Previous experience working within a ServiceNow Partner
What they offer:
- Base Salary Up to £80,000
- Bursary for your own development & training
- Funded Certifications
- 25 days annual leave (Increases each year of service)
- Collaborate with a high-performing ServiceNow team
- Recognition programs that reward contributions and achievements
- Remote-first work environment
- Annual company-wide events and team-building experiences
- Wellness and community engagement initiatives
- Remote working/work at home options are available for this role.
ServiceNow Business Process Consultant - London/Remote - Up to £80,000 + Benefits employer: Opus Recruitment Solutions
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Process Consultant - London/Remote - Up to £80,000 + Benefits
✨Tip Number 1
Familiarise yourself with the latest ServiceNow features and updates. Being knowledgeable about the platform will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the ServiceNow community. Attend webinars, join forums, or connect on LinkedIn to build relationships that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led process improvements in previous roles. Highlighting your hands-on experience with the ServiceNow platform will set you apart from other candidates.
✨Tip Number 4
Research the company’s recent projects and initiatives. Understanding their business goals and challenges will allow you to tailor your discussions during interviews, showing that you're genuinely interested in contributing to their success.
We think you need these skills to ace ServiceNow Business Process Consultant - London/Remote - Up to £80,000 + Benefits
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the ServiceNow Business Process Consultant position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Tailor Your CV: Highlight your relevant experience with the ServiceNow platform, business consulting, and process optimisation in your CV. Use specific examples that demonstrate your ability to manage initiatives and deliver high-quality outcomes.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the requirements of the role. Mention your familiarity with ITIL and any ServiceNow certifications you hold, and express your enthusiasm for contributing to the Centre of Excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Opus Recruitment Solutions
✨Understand the ServiceNow Platform
Make sure you have a solid grasp of the ServiceNow platform and its various product areas. Be prepared to discuss your hands-on experience and how you've applied it in previous roles, especially in business consulting and process optimisation.
✨Showcase Your Stakeholder Engagement Skills
Highlight your ability to collaborate with stakeholders and senior leadership. Prepare examples of how you've successfully led discovery sessions and translated business requirements into functional designs that meet client needs.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've implemented process improvements that enhanced operational efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your impact.
✨Prepare for Technical Questions
Expect technical questions related to ITAM implementations and ServiceNow capabilities. Brush up on relevant certifications and be ready to explain how they apply to the role, as well as any recent updates or features in the ServiceNow ecosystem.
