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For Companies At a Glance
- Tasks: Lead workshops, design processes, and drive improvements using ServiceNow.
- Company: Join a leading financial institution in digital transformation.
- Benefits: Competitive day rate, hybrid work, and a chance to shape the future.
- Why this job: Make a real impact in a dynamic environment focused on innovation.
- Qualifications: Experience with ServiceNow and strong communication skills required.
- Other info: Opportunity for growth in a major financial services organisation.
Contract Opportunity: ServiceNow Business Process Consultant – Financial Services
Location: London (Hybrid)
Contract Type: 6 Months (Outside IR35)
Day Rate: Competitive, based on experience
Start Date: ASAP
About the Company:
Join a leading financial institution undergoing a major digital transformation. This organisation is investing heavily in ServiceNow to streamline operations, improve compliance, and enhance customer experience across its global footprint.
Role Overview:
We’re seeking a ServiceNow Business Process Consultant to support the design and optimisation of workflows across key modules including ITSM, HRSD, and GRC. You’ll work closely with stakeholders to map current processes, identify gaps, and implement scalable solutions using ServiceNow best practices.
Key Responsibilities:
- Lead workshops to gather and analyse business requirements.
- Design and document end-to-end business processes aligned with ServiceNow capabilities.
- Collaborate with technical teams to translate process designs into platform configurations.
- Drive process improvements and automation across IT and business functions.
- Ensure alignment with regulatory and compliance standards (e.g., SOX, GDPR).
- Support UAT and change management activities.
Essential Skills & Experience:
- Proven experience as a Business Process Consultant within ServiceNow projects.
- Strong understanding of ServiceNow modules: ITSM, HRSD, GRC, IRM.
- Experience in financial services or regulated environments.
- Excellent stakeholder engagement and communication skills.
- Ability to work independently and manage multiple priorities.
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Process Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that ServiceNow Business Process Consultant role.
✨Tip Number 2
Prepare for interviews by brushing up on your ServiceNow knowledge. Be ready to discuss specific modules like ITSM, HRSD, and GRC. We want you to showcase your expertise and how it aligns with the company's digital transformation goals.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We’re always looking for talented individuals who can help us drive process improvements and automation. Your next big opportunity could be just a click away!
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow modules like ITSM, HRSD, and GRC. Be ready to discuss how you've used these in past projects and how they can be applied to the role you're interviewing for.
✨Prepare for Stakeholder Scenarios
Since stakeholder engagement is key, think of examples where you've successfully gathered requirements or led workshops. Practise explaining your approach to mapping processes and identifying gaps, as this will likely come up in the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've driven process improvements or automation. Highlight your ability to translate complex business needs into scalable solutions using ServiceNow best practices.
✨Understand Compliance Standards
Familiarise yourself with regulatory standards like SOX and GDPR, especially how they relate to financial services. Being able to articulate how you ensure compliance in your work will demonstrate your fit for the role.
