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- Tasks: Lead workshops, design processes, and drive improvements using ServiceNow.
- Company: Join a leading financial institution in digital transformation.
- Benefits: Competitive day rate, hybrid work, and a chance to shape the future.
- Why this job: Make a real impact in a dynamic environment with cutting-edge technology.
- Qualifications: Experience with ServiceNow and strong communication skills required.
- Other info: Opportunity for growth in a major financial services organisation.
The predicted salary is between 48000 - 72000 £ per year.
Contract Opportunity: ServiceNow Business Process Consultant – Financial Services
Location: London (Hybrid)
Contract Type: 6 Months (Outside IR35)
Day Rate: Competitive, based on experience
Start Date: ASAP
About the Company:
Join a leading financial institution undergoing a major digital transformation. This organisation is investing heavily in ServiceNow to streamline operations, improve compliance, and enhance customer experience across its global footprint.
Role Overview:
We’re seeking a ServiceNow Business Process Consultant to support the design and optimisation of workflows across key modules including ITSM, HRSD, and GRC. You’ll work closely with stakeholders to map current processes, identify gaps, and implement scalable solutions using ServiceNow best practices.
Key Responsibilities:
- Lead workshops to gather and analyse business requirements.
- Design and document end-to-end business processes aligned with ServiceNow capabilities.
- Collaborate with technical teams to translate process designs into platform configurations.
- Drive process improvements and automation across IT and business functions.
- Ensure alignment with regulatory and compliance standards (e.g., SOX, GDPR).
- Support UAT and change management activities.
Essential Skills & Experience:
- Proven experience as a Business Process Consultant within ServiceNow projects.
- Strong understanding of ServiceNow modules: ITSM, HRSD, GRC, IRM.
- Experience in financial services or regulated environments.
- Excellent stakeholder engagement and communication skills.
- Ability to work independently and manage multiple priorities.
ServiceNow Business Process Consultant employer: Opus Recruitment Solutions
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Process Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on ServiceNow best practices and the specific modules mentioned in the job description. We recommend creating a cheat sheet of key points to discuss, so you can impress the interviewers with your knowledge.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to share examples of how you've identified gaps in processes and implemented solutions in past roles. This will demonstrate your value as a Business Process Consultant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ServiceNow Business Process Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Business Process Consultant role. Highlight your experience with ITSM, HRSD, and GRC modules, and don’t forget to showcase your stakeholder engagement skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience in financial services and how you can contribute to the digital transformation journey.
Showcase Relevant Projects: If you've worked on similar projects before, make sure to mention them! Discuss specific examples where you’ve designed workflows or improved processes using ServiceNow best practices.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow modules like ITSM, HRSD, and GRC. Be ready to discuss how you've used these in past projects and how they can be applied to the role you're interviewing for.
✨Prepare for Stakeholder Scenarios
Since stakeholder engagement is key, think of examples where you've successfully gathered requirements or led workshops. Practise explaining your approach to mapping processes and identifying gaps, as this will likely come up in the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've driven process improvements or automation. Highlight your ability to analyse current processes and implement scalable solutions, as this aligns with what the company is looking for.
✨Understand Compliance Standards
Familiarise yourself with regulatory standards like SOX and GDPR, as these are crucial in financial services. Be ready to explain how you've ensured compliance in your previous roles and how you would approach it in this new position.
