At a Glance
- Tasks: Lead a team of 2nd line engineers and manage technical escalations.
- Company: Join a Microsoft Gold Partner MSP focused on healthcare and education.
- Benefits: Up to £65,000 salary, bonuses, medical care, and hybrid work options.
- Other info: Dynamic team environment with opportunities for career progression.
- Why this job: Grow your career with support for certifications and exciting tech projects.
- Qualifications: Solid technical background in support roles and leadership skills.
The predicted salary is between 39000 - 65000 £ per year.
Looking for a company that loves to progress from within? Maybe you want somewhere which will support you through certifications? I have partnered with a Microsoft Gold Partner MSP that harnesses technology for the healthcare and education sectors. They’re looking for a Service Desk Team Lead to lead a team of 10 2nd line Engineers mixed between Bristol and Glasgow.
As a Team Lead, you will have a solid technical background and act as a point of escalation from the team and speak with third party customers. You will have a solid technical grounding ideally coming from a support role previously.
The types of projects you will be on include Azure migrations, server upgrades and work across the Microsoft Stack.
Salary is up to £65,000 with a bonus and they are hybrid with 3 days a week onsite. You will also get medical care options, EV schemes, bonus and more.
Interested? If so, pop over a CV and let's have a chat about the role.
Service Desk Team Lead - Microsoft Gold Partner - Bristol employer: Opus Recruitment Solutions
Join a dynamic Microsoft Gold Partner MSP in Bristol, where your career can flourish with ample opportunities for professional growth and certification support. Enjoy a collaborative work culture that values innovation and teamwork, while benefiting from a competitive salary, hybrid working arrangements, and comprehensive perks including medical care options and an EV scheme.
Contact Details:
Opus Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Desk Team Lead - Microsoft Gold Partner - Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Microsoft Gold Partners. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or online, be ready to discuss your technical background and any relevant projects you've worked on, especially around Azure migrations and server upgrades.
✨Tip Number 3
Prepare for the interview! Research the company and its culture, especially their focus on healthcare and education sectors. Tailor your answers to show how your experience aligns with their needs and values.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows you're serious about the role. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Service Desk Team Lead - Microsoft Gold Partner - Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 2nd line support and any relevant projects you've worked on, like Azure migrations or server upgrades. We want to see how your skills align with the role!
Showcase Your Leadership Skills:As a Service Desk Team Lead, you'll be guiding a team of engineers. Include examples of your leadership experience and how you've successfully managed teams or escalated issues in the past.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points for key achievements and avoid jargon unless it's relevant to the role. We appreciate clarity just as much as you do!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows Server and Azure. Be ready to discuss your previous support roles and how they relate to the projects you'll be handling, like Azure migrations and server upgrades.
✨Show Leadership Skills
As a Service Desk Team Lead, you'll need to demonstrate your ability to lead a team. Prepare examples of how you've successfully managed or escalated issues in the past, and how you can motivate and support your team of 2nd line Engineers.
✨Understand the Company Culture
Research the Microsoft Gold Partner MSP and their focus on healthcare and education sectors. Show that you align with their values and are excited about progressing within the company, especially regarding certifications and professional development.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, and future projects. This shows your genuine interest and helps you gauge if the company is the right fit for you.
