At a Glance
- Tasks: Lead a team of engineers and manage exciting tech projects in healthcare and education.
- Company: Join a Microsoft Gold Partner MSP with a focus on innovation.
- Benefits: Earn up to £65,000 plus bonuses and enjoy hybrid working options.
- Other info: Work from various locations and enjoy excellent career growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Strong technical background in Windows Server and Azure, with leadership experience.
The predicted salary is between 55000 - 60000 £ per year.
Role Overview
Service Desk Team Lead for a Microsoft Gold Partner MSP working in the healthcare and education sectors.
Lead a team of 10 second‑line engineers located in Bristol and Glasgow.
Responsibilities
- Act as the point of escalation for the team and communicate with third‑party customers.
- Manage Azure migrations, server upgrades and other projects across the Microsoft Stack.
- Provide technical guidance and support to team members.
Qualifications
- Strong technical background with experience in Windows Server, Azure and the Microsoft ecosystem.
- Previous support role experience, ideally 2nd line or higher.
- Excellent communication and leadership skills.
Benefits
- Salary up to £65,000 + bonus.
- Hybrid working model: 3 days a week onsite; choice of office in Bristol, London, Newcastle or Glasgow.
- Medical care options, EV scheme and other benefits.
Contact Details:
Opus Recruitment Solutions Recruitment Team
We think you need these skills to ace Service Desk Team Lead | £55,000 - £60,000 | UK/Hybrid |
Team Leadership
Technical Support
Windows Server
Azure
Microsoft Ecosystem
Communication Skills
Project Management
