Overview We are seeking an experienced Senior HaloITSM Consultant / Engineer to join a team delivering HaloITSM implementations across a range of clients. This is a hands-on role focused on the design, configuration, implementation and adoption of HaloITSM solutions. You will work closely with customers and internal teams, providing technical expertise throughout the project lifecycle, from requirements gathering and solution design through to training and successful deployment. Responsibilities Deliver end-to-end HaloITSM implementation projects. Lead HaloITSM onboarding, migration and service transition projects. Gather requirements and define project scope. Design, configure and build HaloITSM workspaces, workflows and service management processes. Deliver customer demos, workshops and training sessions. Provide coaching and support to both client and internal teams. Drive platform adoption and continuous service improvement initiatives. Act as a trusted advisor on HaloITSM best practices. Essential Experience 4 years' hands-on HaloITSM experience. 2 years' experience delivering HaloITSM implementations. Experience delivering HaloITSM onboarding, migration and service transition projects. Strong experience gathering requirements and defining project scope. Strong understanding of ITSM principles and service management best practice. Previous experience as a Senior HaloITSM Engineer, Consultant or similar. Willingness to train and mentor team members. HaloITSM certifications and relevant qualifications are desirable. Key Skills HaloITSM | Halo Implementations | ServiceNow | ITSM | Service Management | Workshops | Training | Demos | Requirements Gathering | Service Transition | Migrations | Workspace Configuration | Workflow Design | Stakeholder Management Logistics Outside IR35 Hybrid: 1 day per week onsite, Reading Start Date: ASAP
Senior HaloITSM Engineer | ServiceNow| Contract | Outside IR35 employer: Opus Recruitment Solutions
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture where your contributions as a ServiceNow Mapping Product Lead will directly impact large-scale digital transformation initiatives. With a focus on employee growth, we provide ample opportunities for professional development and the chance to work alongside industry leaders in a hybrid environment that promotes work-life balance. Our commitment to excellence and support for your career aspirations make us an exceptional employer in the tech landscape.
Contact Details:
Opus Recruitment Solutions Recruitment Team
