Senior 2nd Line EUC Engineer – Hybrid MSP in Newcastle upon Tyne

Senior 2nd Line EUC Engineer – Hybrid MSP in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
Opus Recruitment Solutions

At a Glance

  • Tasks: Diagnose and resolve tech issues for end-users in a dynamic hybrid environment.
  • Company: Join a leading MSP partner known for its supportive culture.
  • Benefits: Enjoy a monthly bonus, certification support, and generous leave.
  • Other info: Flexible roles available in Bristol, London, Glasgow, and Newcastle.
  • Why this job: Make a real difference by solving tech challenges and enhancing user experience.
  • Qualifications: Experience with Azure, AVD, Hyper-V, SCCM, and TCP/IP is preferred.

The predicted salary is between 35000 - 45000 Β£ per year.

Opus Recruitment Solutions is seeking a 2nd Line Engineer (End-user focused) for a MSP partner. You will diagnose, troubleshoot and resolve incidents escalated from the 1st Line, handling on-premises servers, networking and cloud environments.

Hybrid roles across Bristol, London, Glasgow and Newcastle with a monthly bonus, certification support, and generous leave. Azure, AVD, Hyper-V, SCCM and TCP/IP experience preferred.

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Senior 2nd Line EUC Engineer – Hybrid MSP in Newcastle upon Tyne employer: Opus Recruitment Solutions

Opus Recruitment Solutions is an excellent employer, offering a dynamic and inclusive work culture that prioritises employee growth and development. With opportunities to work on high-profile projects across major UK cities, employees benefit from a hybrid working model that promotes work-life balance while engaging in meaningful work that makes a difference. The company values innovation and collaboration, ensuring that every team member can contribute to creating accessible and scalable solutions.

Opus Recruitment Solutions

Contact Details:

Opus Recruitment Solutions Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Senior 2nd Line EUC Engineer – Hybrid MSP in Newcastle upon Tyne

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Opus Recruitment Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Opus Recruitment Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Opus Recruitment Solutions!

✨Direct Apply to Opus Recruitment Solutions

Let's not forget to apply directly through the Opus Recruitment Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Senior 2nd Line EUC Engineer – Hybrid MSP in Newcastle upon Tyne

Incident Diagnosis
Troubleshooting Skills
On-Premises Server Management
Networking Knowledge
Cloud Environment Experience
Azure
AVD

Some tips for your application 🫑

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Opus Recruitment Solutions.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Opus Recruitment Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Opus Recruitment Solutions

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.