Opus Recruitment Solutions in Newcastle is seeking an experienced Service Manager for a 12-month fixed-term contract. The role will own service delivery for high-profile clients, manage key relationships, and lead multidisciplinary teams in a hybrid Newcastle-based setting.
You will drive improvements, handle major incidents, and explore SoW opportunities with a focus on ITIL-driven delivery and the practical application of AI tools to boost productivity and client value.
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AI-Enhanced Service Delivery Lead — Hybrid (12m) in Newcastle upon Tyne employer: Opus Recruitment Solutions
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture where your contributions as a ServiceNow Mapping Product Lead will directly impact large-scale digital transformation initiatives. With a focus on employee growth, we provide ample opportunities for professional development and the chance to work alongside industry leaders in a hybrid environment that promotes work-life balance. Our commitment to excellence and support for your career aspirations make us an exceptional employer in the tech landscape.
Contact Details:
Opus Recruitment Solutions Recruitment Team
