At a Glance
- Tasks: Manage customer support queries and improve processes for a leading SaaS product.
- Company: Opus Recruitment Solutions, a dynamic company in Greater London.
- Benefits: Up to £65,000 salary, equity, private medical care, and hybrid work model.
- Other info: Work in a collaborative team with opportunities for growth.
- Why this job: Join a fast-paced environment and make a difference in customer support.
- Qualifications: Experience in B2B SaaS and customer support is essential.
The predicted salary is between 65000 - 65000 £ per year.
Opus Recruitment Solutions is seeking a Product Support Specialist in Greater London.
You will be responsible for managing the support queue and serving as the main contact for customer queries.
Ideal candidates come from a B2B Saa S background and have experience in customer support and improvement processes.
Salary is up to £65,000. The company promotes a hybrid work model, requiring in-office presence twice a week, and offers benefits like equity and private medical care.
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Contact Details:
Opus Recruitment Solutions Recruitment Team
We think you need these skills to ace SaaS Product Support Specialist | Go‑Live & Post‑Launch in London
Customer Support
B2B SaaS Experience
Queue Management
Communication Skills
Problem-Solving Skills
Improvement Processes
Technical Support
