Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line IT support and troubleshoot technical issues for colleagues.
- Company: Join a rapidly growing company in the Utilities sector with a strong reputation.
- Benefits: Enjoy 30 days annual leave, an annual bonus, and enhanced maternity leave.
- Why this job: Be part of a supportive team that values progression and offers a dynamic work environment.
- Qualifications: Previous experience as an IT Technician and familiarity with Windows systems required.
- Other info: Opportunity to purchase additional holiday and free parking available.
The predicted salary is between 22000 - 28000 £ per year.
IT Technician | Exeter | £26,000 – £28,000 | Hybrid working
1ST Line Support | 2nd Line Support | ITIL | Windows Server |
Opus are supporting a long standing client in their search for an IT technician as they are growing their Support teams.
This company are within the Utilities space and are growing at a very quick pace!
You will be at the forefront of supporting colleagues with various technical issues and troubleshoot and escalate where necessary.
As a IT Technician you will be utilising ITIL management processes to track and priorities tickets, resolve incidents and requests with agreed SLA’s and play a pivotal role in leading the day-to-day operations of the Service Desk, providing first-line IT support.
Experience needed –
- Previous experience as an IT Technician or similar
- Working with Windows systems
If you hold any certifications like ITIL this will put you in a strong position.
Benefits include –
- Annual bonus
- Solid pension (7%)
- Hybrid working
- 30 days annual leave
- Option to buy more holiday
- Enhanced maternity
- Free parking
- And so much more
If you want a company that values progression and their people this could be a great role for you.
If you want to find out more, please apply or send your CV to adam.holmes@opusrs.com
#J-18808-Ljbffr
IT Technician | Exeter | £26,000 - £28,000 | employer: Opus Recruitment Solutions
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician | Exeter | £26,000 - £28,000 |
✨Tip Number 1
Familiarise yourself with ITIL management processes, as this role heavily relies on them. Understanding how to track and prioritise tickets will not only help you in the interview but also demonstrate your readiness for the job.
✨Tip Number 2
Brush up on your troubleshooting skills, especially with Windows systems. Be prepared to discuss specific technical issues you've resolved in the past, as this will showcase your hands-on experience.
✨Tip Number 3
Network with current or former employees of the company if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Highlight any relevant certifications, particularly ITIL, during your discussions. This can set you apart from other candidates and show your commitment to professional development.
We think you need these skills to ace IT Technician | Exeter | £26,000 - £28,000 |
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an IT Technician or in similar roles. Emphasise your familiarity with Windows systems and any ITIL certifications you possess.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to troubleshoot technical issues. Mention specific examples of how you've successfully resolved incidents in the past.
Highlight Relevant Skills: In your application, clearly outline your skills related to ticket management, incident resolution, and customer service. This will demonstrate your capability to thrive in a Service Desk environment.
Follow Up: After submitting your application through our website, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind.
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your ITIL Basics
Since the role involves utilising ITIL management processes, make sure you brush up on the fundamentals of ITIL. Be prepared to discuss how you've applied these principles in your previous roles, as this will demonstrate your understanding and capability.
✨Showcase Your Technical Skills
Be ready to talk about your experience with Windows systems and any troubleshooting you've done. Prepare specific examples of technical issues you've resolved, as this will highlight your problem-solving skills and technical expertise.
✨Demonstrate Your Customer Service Skills
As an IT Technician, you'll be supporting colleagues with various technical issues. Share examples of how you've provided excellent customer service in past roles, focusing on your communication skills and ability to handle difficult situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values, especially regarding progression and support.
