At a Glance
- Tasks: Lead the Salesforce Field Service Lightning implementation and drive digital transformation.
- Company: Rapidly expanding water company focused on modernising operations.
- Benefits: Competitive daily rate, flexible work schedule, and impactful project experience.
- Other info: High-impact role with significant opportunities for professional growth.
- Why this job: Shape a major transformation programme in a forward-thinking organisation.
- Qualifications: Proven Salesforce Programme Manager with utilities sector experience and FSL expertise.
A leading and rapidly expanding water company is seeking an experienced Salesforce Programme Manager to lead a major Field Service Lightning (FSL) implementation. This programme is central to their digital transformation, integrating FSL with smart metering and waste‑management systems to modernise field operations and customer service.
The Role
You will take ownership of the end‑to‑end programme, driving the rollout of FSL scheduling for smart metering across the organisation. This includes managing internal and external communications, coordinating with third‑party partners, and ensuring seamless delivery alongside a major enterprise systems integrator.
Key responsibilities include:
- Leading the Salesforce FSL implementation across multiple workstreams
- Overseeing integration with smart metering and waste‑management platforms
- Managing programme governance, delivery timelines, risks, and stakeholder engagement
- Working closely with enterprise SI partners to ensure high‑quality delivery
- Driving communication across internal teams and external third parties
- Ensuring the solution meets operational, regulatory, and customer‑experience objectives
Must‑Have Experience
- Proven background as a Salesforce Programme Manager across multiple large‑scale programmes
- Strong experience within the utilities sector
- Deep expertise in Field Service Lightning
- Demonstrated success working with enterprise‑level systems integrators
- Ability to manage complex stakeholder landscapes and technical delivery environments
This is a high‑impact role within a forward‑thinking organisation investing heavily in digital capability. If you’re an experienced Salesforce Programme Manager with strong FSL and utilities expertise, this contract offers a significant opportunity to shape a major transformation programme.
Salesforce Programme Manager in Exeter employer: Opus Recruitment Solutions
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture where your contributions as a ServiceNow Mapping Product Lead will directly impact large-scale digital transformation initiatives. With a focus on employee growth, we provide ample opportunities for professional development and the chance to work alongside industry leaders in a hybrid environment that promotes work-life balance. Our commitment to excellence and support for your career aspirations make us an exceptional employer in the tech landscape.
Contact Details:
Opus Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Programme Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce and utilities sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your FSL knowledge and project management skills. Be ready to discuss your past experiences in detail, especially how you’ve managed complex stakeholder landscapes. Practice makes perfect, so consider mock interviews with friends or mentors.
✨Tip Number 3
Showcase your expertise! Create a portfolio or a presentation that highlights your successful Salesforce implementations. This can be a great conversation starter during interviews and will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that dream role!
We think you need these skills to ace Salesforce Programme Manager in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Salesforce and Field Service Lightning. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Salesforce Programme Manager role. We love seeing enthusiasm and a clear understanding of the water industry and digital transformation.
Showcase Your Stakeholder Management Skills:Since managing complex stakeholder landscapes is key for this role, make sure to include examples of how you've successfully engaged with various stakeholders in past projects. We want to know how you handle communication and collaboration!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially around Field Service Lightning. Be ready to discuss specific projects you've managed and how you've tackled challenges in previous implementations.
✨Understand the Water Industry
Familiarise yourself with the water sector and its unique challenges. This will help you demonstrate your understanding of how Salesforce can enhance operations and customer service in this field during the interview.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your experience managing complex stakeholder landscapes. Discuss how you've successfully engaged with both internal teams and external partners to drive project success.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential risks in a Salesforce FSL implementation and how you would mitigate them, as well as how you would ensure seamless delivery with enterprise systems integrators.
