Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to expert for ServiceNow, guiding teams and translating needs into actionable tasks.
- Company: Join a forward-thinking staffing company that connects talent with innovative clients.
- Benefits: Enjoy competitive pay, flexible contract work, and opportunities for professional growth.
- Why this job: Make a real impact in IT while collaborating with diverse teams in a dynamic environment.
- Qualifications: Experience as a ServiceNow Business Analyst and strong communication skills are essential.
- Other info: Work in a fast-paced setting with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Role Responsibilities:
- Serve as a Subject Matter Expert across multiple ServiceNow domains, including ITSM processes, CMDB, ITOM, and ITAM, providing guidance and support to development teams.
- Collaborate with Product Teams, customers, and key stakeholders to identify business and functional solutions.
- Analyze incoming demand requests, translating high‑level requirements into actionable technical stories for the backlog.
- Actively participate in Agile ceremonies such as Sprint Planning, Daily Stand‑ups, Show & Tell sessions, and Retrospectives.
- Contribute to the organization’s strategic objectives and foster a high‑performance team culture.
- Take ownership of defect analysis and resolution, working closely with developers and architects to ensure timely closure.
Skills & Experience:
- Extensive experience as a ServiceNow Business Analyst within a fast‑paced IT environment.
- Strong knowledge of ServiceNow products in one or more areas: ITOM (Discovery, Service Mapping), or ITAM (Software Asset Management, Hardware Asset Management).
- Relevant ServiceNow certifications in these domains are highly desirable.
- Proven ability to translate complex, high‑level business requirements into detailed technical stories, engaging stakeholders at all levels.
- Hands‑on experience working within a Scaled Agile framework.
- Advanced analytical and problem‑solving skills, with the ability to manage multiple priorities effectively.
- Exceptional communication skills—both written and verbal—and the ability to collaborate seamlessly with virtual teams across multiple locations.
Seniority level: Mid‑Senior level
Employment type: Contract
Job function: Information Technology
Industries: Staffing and Recruiting
ServiceNow Business Analyst in England employer: Opus Recruitment Solutions
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Analyst in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with ITSM processes and Agile methodologies. This will give you an edge during interviews and show that you’re the real deal.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions for Business Analysts, especially those related to translating business needs into technical stories. Role-playing with a friend can help you nail your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ServiceNow Business Analyst in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of ServiceNow Business Analyst. Highlight your experience with ITSM processes, CMDB, and any relevant certifications. We want to see how your skills align with what we're looking for!
Showcase Your Agile Experience: Since this role involves working within a Scaled Agile framework, be sure to mention your hands-on experience in Agile ceremonies. We love seeing candidates who can demonstrate their ability to collaborate effectively in a fast-paced environment.
Be Clear and Concise: When writing your application, clarity is key! Use straightforward language to explain your past experiences and how they relate to the job. We appreciate candidates who can communicate complex ideas simply and effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and it helps us keep track of all applications. Don’t miss out on this opportunity—get your application in ASAP!
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of ServiceNow products, especially in ITOM and ITAM. Be ready to discuss how you've applied this knowledge in past roles, as well as any relevant certifications you hold.
✨Master the Agile Mindset
Since this role involves working within a Scaled Agile framework, be prepared to talk about your experience with Agile ceremonies. Share specific examples of how you've contributed to Sprint Planning or Daily Stand-ups to show your understanding of the process.
✨Translate Requirements Like a Pro
Practice explaining how you've taken high-level business requirements and turned them into actionable technical stories. Use real-life examples to demonstrate your analytical skills and ability to engage stakeholders effectively.
✨Communicate Clearly and Confidently
Exceptional communication is key for this role. Prepare to showcase your written and verbal skills by discussing how you've collaborated with teams across different locations. Consider practising common interview questions to ensure you convey your thoughts clearly.
