At a Glance
- Tasks: Analyse digital performance and improve user experiences in a dynamic Agile team.
- Company: Join a leading organisation focused on digital transformation and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and contribute to major digital initiatives.
- Why this job: Make a real impact by enhancing high-profile digital services through data-driven insights.
- Qualifications: Experience in digital analytics and strong problem-solving skills required.
The predicted salary is between 39600 - 48400 £ per year.
We are seeking an experienced Digital Performance Analyst to support the delivery and continuous improvement of high-profile digital services.
Working within a multidisciplinary Agile team, you'll use data, analytics and performance insight to understand user behaviour, measure service effectiveness and identify opportunities to improve outcomes.
Key Responsibilities Define and implement performance measures aligned to user and business needs.
Develop and maintain performance frameworks, KPIs, dashboards and reporting.
Analyse digital journeys using analytics and other data sources to identify areas for improvement.
Combine front-end and back-end data to provide a complete view of service performance.
Deliver actionable insights that drive better user experiences and service outcomes.
Provide expertise on analytics implementation, data collection and performance measurement.
Present complex findings clearly to both technical and non-technical stakeholders.
Collaborate with service teams and stakeholders to support major digital transformation initiatives.
Essential Skills Proven experience as a Digital Performance Analyst within large-scale digital programmes.
Strong experience developing KPIs, performance frameworks and dashboards.
Expertise in digital analytics and user journey analysis.
Experience combining multiple data sources to create meaningful performance insights.
Strong analytical and problem-solving skills with a data-driven mindset.
Experience working within Agile multidisciplinary teams.
Ability to communicate complex analysis to a wide range of stakeholders.
Experience influencing service improvements through evidence-based recommendations.
Desirable Experience working within UK Government or public sector environments.
Knowledge of (url removed) services and digital performance standards.
Experience supporting identity, authentication or large-scale digital transformation programmes
Digital Performance Analyst - BPSS employer: Opus Recruitment Solutions
Join a forward-thinking company that values innovation and collaboration, offering a dynamic work culture where your contributions as a ServiceNow Mapping Product Lead will directly impact large-scale digital transformation initiatives. With a focus on employee growth, we provide ample opportunities for professional development and the chance to work alongside industry leaders in a hybrid environment that promotes work-life balance. Our commitment to excellence and support for your career aspirations make us an exceptional employer in the tech landscape.
Contact Details:
Opus Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Digital Performance Analyst - BPSS
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We think you need these skills to ace Digital Performance Analyst - BPSS
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Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
