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- Tasks: Lead a major Salesforce Field Service Lightning implementation for a water company.
- Company: Rapidly expanding water company focused on digital transformation.
- Benefits: Competitive contract, opportunity to shape major transformation, and work with cutting-edge technology.
- Other info: High-impact role with significant opportunities for professional growth.
- Why this job: Make a real impact in modernising field operations and enhancing customer service.
- Qualifications: Proven Salesforce Programme Manager experience, especially in utilities and FSL.
The predicted salary is between 60000 - 80000 ÂŁ per year.
A leading and rapidly expanding water company is seeking an experienced Salesforce Programme Manager to lead a major Field Service Lightning (FSL) implementation. This programme is central to their digital transformation, integrating FSL with smart metering and waste‑management systems to modernise field operations and customer service.
The Role
You will take ownership of the end‑to‑end programme, driving the rollout of FSL scheduling for smart metering across the organisation. This includes managing internal and external communications, coordinating with third‑party partners, and ensuring seamless delivery alongside a major enterprise systems integrator.
Key responsibilities include:
- Leading the Salesforce FSL implementation across multiple workstreams
- Overseeing integration with smart metering and waste‑management platforms
- Managing programme governance, delivery timelines, risks, and stakeholder engagement
- Working closely with enterprise SI partners to ensure high‑quality delivery
- Driving communication across internal teams and external third parties
- Ensuring the solution meets operational, regulatory, and customer‑experience objectives
Must-Have Experience
- Proven background as a Salesforce Programme Manager across multiple large‑scale programmes
- Strong experience within the utilities sector
- Deep expertise in Field Service Lightning
- Demonstrated success working with enterprise‑level systems integrators
- Ability to manage complex stakeholder landscapes and technical delivery environments
This is a high‑impact role within a forward‑thinking organisation investing heavily in digital capability. If you’re an experienced Salesforce Programme Manager with strong FSL and utilities expertise, this contract offers a significant opportunity to shape a major transformation programme.
If this is of interest, please respond with your most up to date CV and I will give you a call if you look like a good fit.
Salesforce Programme Manager in Devon employer: Opus Recruitment Solutions
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Programme Manager in Devon
✨Tip Number 1
Network like a pro! Reach out to your connections in the utilities sector and let them know you're on the lookout for Salesforce Programme Manager roles. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile highlights your experience with Field Service Lightning and large-scale programme management. Engage with relevant content and connect with industry leaders to boost your visibility.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of smart metering and waste-management systems. Be ready to discuss how you’ve successfully led similar projects in the past, showcasing your ability to manage complex stakeholder landscapes.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you to join our team. Plus, it gives you a better chance to stand out and be noticed by our hiring managers.
We think you need these skills to ace Salesforce Programme Manager in Devon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and Field Service Lightning. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Salesforce Programme Manager role. We love seeing enthusiasm and a clear understanding of the company’s goals.
Showcase Your Stakeholder Management Skills: Since managing complex stakeholder landscapes is key for this role, make sure to include examples of how you've successfully navigated similar situations in the past. We want to know how you keep everyone on the same page!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling. We can’t wait to hear from you!
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge, especially Field Service Lightning. Be ready to discuss specific projects you've led and how you've tackled challenges in previous implementations. This will show your expertise and confidence in the subject.
✨Understand the Utilities Sector
Since this role is within the utilities sector, it’s crucial to familiarise yourself with industry trends and challenges. Think about how digital transformation impacts customer service and field operations in this space, and be prepared to share your insights during the interview.
✨Prepare for Stakeholder Management Questions
Expect questions about managing complex stakeholder landscapes. Have examples ready that demonstrate your ability to engage with various stakeholders, manage expectations, and ensure smooth communication across teams and third-party partners.
✨Showcase Your Project Management Skills
Be ready to discuss your approach to programme governance, delivery timelines, and risk management. Highlight any tools or methodologies you use to keep projects on track, as this will illustrate your organisational skills and attention to detail.