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- Tasks: Lead a team of 2nd line engineers and manage technical escalations.
- Company: Join a Microsoft Gold Partner MSP focused on healthcare and education.
- Benefits: Up to £65,000 salary, hybrid work, medical care options, and bonuses.
- Other info: Dynamic team environment with opportunities for career progression.
- Why this job: Grow your career with support for certifications and exciting tech projects.
- Qualifications: Solid technical background in support roles and leadership skills.
The predicted salary is between 65000 - 65000 £ per year.
Looking for a company that loves to progress from within? Maybe you want somewhere which will support you through certifications? I have partnered with a Microsoft Gold Partner MSP that harnesses technology for the healthcare and education sectors. They’re looking for a Service Desk Team Lead to lead a team of 10 2nd line Engineers mixed between Bristol and Glasgow.
As a Team Lead, you will have a solid technical background and act as a point of escalation from the team and speak with third party customers. You will have a solid technical grounding ideally coming from a support role previously.
The types of projects you will be on include Azure migrations, server upgrades and work across the Microsoft Stack.
Salary is up to £65,000 with a bonus and they are hybrid with 3 days a week onsite. You will also get medical care options, EV schemes, bonus and more.
Interested? If so, pop over a CV and let's have a chat about the role.
Service Desk Team Lead - Microsoft Gold Partner - Bristol employer: Opus Recruitment Solutions
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Team Lead - Microsoft Gold Partner - Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at MSPs or have experience with Microsoft technologies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects you've worked on, especially those involving Azure migrations or server upgrades. This will help you stand out during interviews and show that you’re ready for the challenges ahead.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable discussing your technical background and leadership experience. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Service Desk Team Lead role. Plus, applying directly shows your enthusiasm and commitment to joining a company that values progression.
We think you need these skills to ace Service Desk Team Lead - Microsoft Gold Partner - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 2nd line support and any relevant projects you've worked on, like Azure migrations or server upgrades. We want to see how your skills align with the role!
Showcase Your Leadership Skills: As a Service Desk Team Lead, you'll need to demonstrate your ability to lead a team. Include examples of how you've managed or mentored others in previous roles. We love seeing that leadership potential!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points for key achievements and avoid jargon unless it's relevant. We appreciate clarity and want to understand your experience quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows Server and Azure. Be ready to discuss your previous support roles and how they relate to the projects you'll be handling, like Azure migrations and server upgrades.
✨Show Leadership Skills
As a Service Desk Team Lead, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams or handled escalations in the past. This will show that you're not just technically savvy but also capable of guiding others.
✨Understand the Company Culture
Research the company’s values and culture, especially their focus on progression and support for certifications. Be ready to explain why this aligns with your career goals and how you can contribute to their mission in the healthcare and education sectors.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.