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- Tasks: Provide operational support for telematics systems and assist with IT tasks.
- Company: Leading independent supplier of plant and machinery with a people-focused culture.
- Benefits: £30k salary, hybrid working, and opportunities for personal development.
- Why this job: Join a fast-growing company where your ideas can make a real impact!
- Qualifications: Experience in customer support and problem-solving skills.
- Other info: Dynamic environment with opportunities across various sectors.
The predicted salary is between 24000 - 42000 £ per year.
I'm proud to partner with one of the UK's leading independent suppliers of plant and machinery, supporting sectors such as construction, demolition, ports, timber, scrap, and recycling. They are a fast‑growing, people‑focused business that values development, job security and fresh ideas. With opportunities across engineering, sales, operations and professional services, they offer a supportive culture where teams can thrive and make a real impact!
They are seeking a Product Support Specialist to provide operational support across telematics systems and general IT tasks, ensuring smooth service delivery for customers and internal teams. This role will support the Product Support Manager by handling telematics activities, investigating and resolving issues.
Responsibilities:- Telematics support - configuration and investigation of tickets
- IT support - customer enquiries and daily operational tasks
- Documentation and reporting - accurate records of data
- Business support - assist the sales function and wider team
In return they offer £30k and hybrid working of 2/3 days a week onsite in Avonmouth! Unfortunately we cannot offer sponsorship at this time.
Product Support Specialist in Bristol employer: Opus Recruitment Solutions
Contact Detail:
Opus Recruitment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Specialist in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to product support and telematics. Think about how your skills can solve their problems and be ready to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Product Support Specialist in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Support Specialist role. Highlight your experience with telematics systems and any IT support you've provided in the past. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your problem-solving skills and any relevant experience in customer assistance.
Showcase Your Communication Skills: As a Product Support Specialist, you'll need to communicate effectively with both customers and internal teams. In your application, give examples of how you've successfully handled customer enquiries or collaborated with colleagues in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Opus Recruitment Solutions
✨Know Your Telematics
Make sure you brush up on your knowledge of telematics systems. Understand how they work and be ready to discuss any relevant experience you have. This will show that you're not just familiar with the technology, but that you're genuinely interested in the role.
✨Prepare for Customer Scenarios
Think about common customer enquiries and issues related to product support. Prepare some examples of how you've successfully resolved similar problems in the past. This will demonstrate your problem-solving skills and your ability to provide excellent customer assistance.
✨Show Your Team Spirit
Since this role involves supporting both customers and internal teams, be ready to talk about your experience working collaboratively. Share examples of how you've contributed to team success and how you can assist the sales function and wider team in this new role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for development, or specific challenges the team is currently facing. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
