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- Tasks: Provide operational support for telematics systems and assist with IT tasks.
- Company: Leading independent supplier of plant and machinery with a people-focused culture.
- Benefits: £30k salary, hybrid working, and opportunities for personal development.
- Why this job: Join a fast-growing company where your ideas can make a real impact.
- Qualifications: Experience in telematics support and strong problem-solving skills.
- Other info: Dynamic environment with opportunities across various sectors.
The predicted salary is between 24000 - 36000 £ per year.
I'm proud to partner with one of the UK's leading independent suppliers of plant and machinery, supporting sectors such as construction, demolition, ports, timber, scrap, and recycling. They are a fast growing, people focused business that values development, job security and fresh ideas. With opportunities across engineering, sales, operations and professional services, they offer a supportive culture where teams can thrive and make a real impact.
They are seeking a Product Support Specialist to provide operational support across telematics systems and general IT tasks, ensuring smooth service delivery for customers and internal teams. This role will support the Product Support Manager by handling telematics activities, investigating and resolving issues.
Responsibilities- Telematics support - configuration and investigation of tickets
- IT support - customer enquiries and daily operational tasks
- Documentation and reporting - accurate records of data
- Business support - assist the sales function and wider team
In return they offer £30k and hybrid working of 2/3 days a week onsite in Avonmouth!
Unfortunately we cannot offer sponsorship at this time.
Please contact me to discuss further!
Product Support Specialist in London employer: Opus Recruitment Solutions Ltd
Contact Detail:
Opus Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their telematics systems and think about how your skills can help solve their challenges. Show them you’re not just another candidate!
✨Tip Number 3
Practice your problem-solving skills! As a Product Support Specialist, you'll need to tackle issues head-on. Use mock scenarios to demonstrate your thought process and how you’d handle customer enquiries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Product Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telematics and IT support. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Product Support Specialist role and how you can contribute to our team. Keep it friendly and professional!
Showcase Problem-Solving Skills: Since this role involves investigating and resolving issues, make sure to include examples of how you've tackled challenges in the past. We love seeing your thought process and how you approach problem-solving!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Opus Recruitment Solutions Ltd
✨Know Your Telematics
Make sure you brush up on your knowledge of telematics systems. Understand how they work and be ready to discuss any relevant experience you have with configuration or troubleshooting. This will show that you're not just familiar with the technology, but that you can actively contribute to resolving issues.
✨Showcase Your IT Support Skills
Prepare examples of how you've handled customer enquiries or operational tasks in previous roles. Be ready to explain your approach to problem-solving and how you ensure smooth service delivery. This will demonstrate your capability to support both customers and internal teams effectively.
✨Documentation is Key
Highlight your attention to detail by discussing your experience with documentation and reporting. Bring examples of how you've maintained accurate records in the past, as this role requires precise data management. It’s a great way to show you understand the importance of clear communication and organisation.
✨Emphasise Team Collaboration
Since this role involves assisting the sales function and working with various teams, be prepared to talk about your teamwork experiences. Share specific instances where you collaborated successfully with others to achieve a common goal. This will illustrate that you’re a team player who can thrive in their supportive culture.
