At a Glance
- Tasks: Design and develop innovative ServiceNow solutions to enhance business processes.
- Company: Join a dynamic Agile team supporting NHS England.
- Benefits: Hybrid working model with opportunities for travel and professional growth.
- Other info: Collaborative environment with excellent career advancement opportunities.
- Why this job: Make a real impact in the public sector while working with cutting-edge technology.
- Qualifications: Experience with ServiceNow development and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking an Associate ServiceNow Developer to join a dynamic Agile delivery team supporting NHS England (NHSE). This role is focused on designing, developing, and optimising ServiceNow solutions to improve business processes, enhance automation, and future-proof digital services. The ideal candidate will have strong hands-on experience with the ServiceNow platform, particularly within ITSM and CSM modules, and a proven ability to deliver high-quality solutions in a regulated or public sector environment.
Key Responsibilities
- Analyse business requirements and translate them into scalable ServiceNow solutions
- Configure and customise ServiceNow applications in line with best practices
- Develop Proof of Concepts (POCs) to validate solutions prior to deployment
- Implement new modules, platform enhancements, and architectural changes
- Design and build integrations with third-party systems where required
- Identify opportunities to streamline and automate workflows
- Deliver solutions that improve operational efficiency and user experience
- Support innovation using ServiceNow capabilities, including Now Assist features
- Collaborate closely with QA teams to ensure robust, high-quality deliverables
- Follow ServiceNow coding standards, design principles, and community guidelines
- Ensure solutions are scalable, secure, and aligned with long-term platform strategy
- Work within Agile frameworks (Scrum, PI planning) to deliver iterative improvements
- Engage with technical and non-technical stakeholders to gather and refine requirements
- Communicate effectively across teams to ensure alignment and successful delivery
- Develop dashboards and reporting capabilities within ServiceNow
- Provide insights to support operational decision-making and performance tracking
Required Skills & Experience
Essential
- Proven experience working with the ServiceNow platform (development, configuration, and customisation)
- Strong understanding of ServiceNow capabilities and architecture
- Experience with IT Service Management (ITSM) and Customer Service Management (CSM)
- Exposure to Now Assist (AI-driven capabilities) within ServiceNow
- Experience delivering solutions in UK public sector or regulated environments
- Solid understanding of Agile methodologies and delivery frameworks
- Strong communication and stakeholder management skills
Desirable Skills
- Experience with ServiceNow integrations and advanced platform features
- Broader module exposure beyond ITSM/CSM
- Agile certifications or formal training (eg Scrum)
Qualifications & Certifications
- Relevant ServiceNow certifications such as: Certified System Administrator (CSA), Certified Application Developer (CAD), CIS-ITSM/CIS-CSM (preferred)
- Additional certifications are advantageous
Location & Travel
- Hybrid working model
- Travel to client offices in London, Leeds, and Exeter as required
- Quarterly PI planning sessions
- Occasional in-person workshops
- Some overnight stays may be required
- Travel and expenses are not billable
ServiceNow Developer in Heywood employer: Opus Recruitment Solutions Ltd
Join our innovative team as a ServiceNow Developer, where you'll have the opportunity to make a meaningful impact on NHS England's digital services. We pride ourselves on fostering a collaborative and inclusive work culture that encourages professional growth through continuous learning and development opportunities. With a hybrid working model and the chance to engage with diverse stakeholders across the UK, this role offers a unique blend of flexibility and purpose-driven work in the public sector.
Contact Details:
Opus Recruitment Solutions Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Developer in Heywood
✨Tip Number 1
Network like a pro! Reach out to folks in the ServiceNow community, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects, including any POCs you've developed. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on Agile methodologies and ServiceNow specifics. Be ready to discuss how you've optimised workflows or delivered solutions in past roles. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications come in directly, and it helps us keep track of all the amazing talent out there. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace ServiceNow Developer in Heywood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Developer role. Highlight your hands-on experience with the ServiceNow platform, especially in ITSM and CSM modules. We want to see how your skills match what we're looking for!
Showcase Your Projects:Include specific examples of projects you've worked on that demonstrate your ability to design and develop ServiceNow solutions. We love seeing proof of concepts or any integrations you've done, so don't hold back!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Opus Recruitment Solutions Ltd
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge, especially around ITSM and CSM modules. Be ready to discuss specific projects you've worked on and how you tackled challenges using the platform.
✨Showcase Your Agile Experience
Since this role involves working within Agile frameworks, be prepared to share examples of how you've contributed to Agile teams. Talk about your experience with Scrum or PI planning and how it helped deliver successful outcomes.
✨Prepare for Technical Questions
Expect some technical questions related to ServiceNow development and configuration. Practise explaining your thought process when designing solutions or optimising workflows, as this will demonstrate your problem-solving skills.
✨Engage with Stakeholders
Highlight your communication skills by discussing how you've engaged with both technical and non-technical stakeholders in the past. Share examples of how you gathered requirements and ensured everyone was aligned during project delivery.
