At a Glance
- Tasks: Support clients with Self-Service Password Reset and resolve service desk queries.
- Company: This role is for a Service Desk Analyst on a 3-month contract basis.
- Benefits: Offers £150 per day and hybrid working after initial onsite training.
- Other info: Onsite work required in Exeter or St Austell for the first two weeks.
- Why this job: Join a vital rollout project while enhancing your IT troubleshooting skills.
- Qualifications: Requires strong communication skills and IT troubleshooting knowledge.
The predicted salary is between 30000 - 30000 £ per year.
We’re recruiting for a Service Desk Analyst for a 3-Month contract role. This position will be vital in supporting our clients Self-Service Password Reset rollout. This position is determined as Inside IR35 PAYE and requires onsite work in either Exeter or St Austell for the first 2 weeks, with flexibility on Hybrid working 1-2 days per week following training.
Key Requirements
- Confident following documented processes and procedures to resolve common service desk queries
- Strong verbal communication skills when assisting users with password reset issues
- Accurate ticket logging and updating within service management tool following defined standards
- Ability to handle volume of user contacts during password policy rollout period
- IT troubleshooting knowledge and willingness to learn tools and processes quickly
- Willingness to commit to onsite work in either Exeter or St Austell
If this Service Desk Analyst role sounds like a good fit and you’d like to know more, please apply with your most up-to-date CV and I’ll be in touch.
Locations
Service Desk Analyst | £150 | Inside IR35 PAYE | 3 Months | Onsite/Hybrid in Devon, Exeter employer: Opus Recruitment Solutions Ltd
This position is based in Exeter or St Austell, offering £150 per day. The team focuses on supporting clients during a critical password policy rollout, ensuring effective user assistance.
Contact Details:
Opus Recruitment Solutions Ltd Recruitment Team
