Opus Recruitment Solutions Limited seeks an experienced D365 CE Contact Centre Functional & Technical Consultant to support delivery and enhancements of a customer engagement and contact centre transformation programme. You will blend functional consulting with technical delivery to implement and optimise customer service processes.
Responsibilities include gathering requirements, configuring D365 CE, integrating telephony, and enabling CCAI and IVR/IDR solutions.
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Remote D365 CE Contact Center: Functional & Tech Consultant employer: Opus Recruitment Solutions Limited
Opus Recruitment Solutions Limited is an excellent employer that values flexibility and innovation, offering a remote working environment with the opportunity for occasional travel to London for launches and training. Employees benefit from competitive daily rates, a collaborative culture, and access to cutting-edge technologies, ensuring meaningful growth and development in their careers. Join us to be part of a dynamic team that prioritises your professional journey while embracing the future of technology.
Contact Details:
Opus Recruitment Solutions Limited Recruitment Team
