At a Glance
- Tasks: Provide 2nd line IT support and troubleshoot technical issues for clients.
- Company: Join a dynamic team in a leading Managed Service Provider.
- Benefits: Competitive daily rate, hybrid work model, and flexible hours.
- Other info: Work in a collaborative environment with a focus on customer satisfaction.
- Why this job: Kickstart your career in IT with hands-on experience and growth opportunities.
- Qualifications: Experience in 2nd line support and strong Microsoft 365 skills required.
The predicted salary is between 31500 - 38500 £ per year.
We’re recruiting for a 2nd line support engineer for a 3-Month contract role with an ASAP start. This position is determined as Outside IR35 paying £150 - £175 per day and is offered on a hybrid remote basis requiring three days per week of onsite work in the UK office closest to you (Glasgow, Manchester, Newcastle, Bristol or Maidenhead).
Key Requirements
- Previous 2nd Line IT support experience within an MSP environment
- Strong Microsoft 365 administration and troubleshooting experience
- Experience supporting Exchange Online, email security, and mail flow
- Knowledge of Entra ID, Active Directory, and user management
- Experience troubleshooting networking issues including DNS, DHCP, and VPNs
- Excellent customer service skills with strong ticket management experience
2nd Line Support Engineer | £150 - £175 | Outside IR35 | 3 Months | Hybrid employer: Opus Recruitment Solutions Limited
Opus Recruitment Solutions Limited is an excellent employer that values flexibility and innovation, offering a remote working environment with the opportunity for occasional travel to London for launches and training. Employees benefit from competitive daily rates, a collaborative culture, and access to cutting-edge technologies, ensuring meaningful growth and development in their careers. Join us to be part of a dynamic team that prioritises your professional journey while embracing the future of technology.
Contact Details:
Opus Recruitment Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line Support Engineer | £150 - £175 | Outside IR35 | 3 Months | Hybrid
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Opus Recruitment Solutions Limited that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace 2nd Line Support Engineer | £150 - £175 | Outside IR35 | 3 Months | Hybrid
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Opus Recruitment Solutions Limited, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Opus Recruitment Solutions Limited can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Opus Recruitment Solutions Limited will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Opus Recruitment Solutions Limited
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Opus Recruitment Solutions Limited. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Opus Recruitment Solutions Limited.
