Service Desk Analyst in Suffolk

Service Desk Analyst in Suffolk

Suffolk Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Opus Perm

At a Glance

  • Tasks: Be the go-to person for IT support, solving issues and helping colleagues thrive.
  • Company: Join a dynamic organisation in Ipswich with a hybrid work model.
  • Benefits: Enjoy flexible working, competitive pay, and opportunities for growth.
  • Other info: Great chance to kickstart your career in IT with a supportive team.
  • Why this job: Make a real difference by providing top-notch IT support and improving services.
  • Qualifications: Customer service skills and a passion for technology are essential.

The predicted salary is between 25000 - 35000 Β£ per year.

Our client is seeking a IT Service Desk Analyst to act as the first point of contact for all IT support across the organisation, based in Ipswich offering hyrbid.

This role is focused on delivering a professional, customer-focused service, ensuring incidents and service requests are resolved efficiently while maintaining high service standards and contributing to continuous improvement.

Service Delivery

Service Desk Analyst in Suffolk employer: Opus Perm

Opus is an exceptional employer that fosters a dynamic and supportive work environment, perfect for those looking to kickstart their career in finance and administration. With a strong emphasis on employee growth, the Finance & Admin Apprentice role offers hands-on experience across various operational functions while working towards a Business Administration qualification. Located in a fast-paced recruitment business, Opus provides unique opportunities for collaboration and skill development, ensuring that every team member feels valued and empowered to succeed.

Opus Perm

Contact Details:

Opus Perm Recruitment Team

We think you need these skills to ace Service Desk Analyst in Suffolk

Customer Service Skills
Incident Management
Service Request Management
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management