At a Glance
- Tasks: Oversee quality assurance processes and manage daily site audit reports.
- Company: Join a leading provider of high-quality site audit services in the construction sector.
- Benefits: Enjoy flexible working options and opportunities for professional development.
- Why this job: Be part of a proactive team that values quality and customer satisfaction.
- Qualifications: Experience in administration and familiarity with CRM systems are preferred.
- Other info: Opportunity to collaborate across departments and enhance your skills in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
This role plays a crucial role in overseeing the quality and installation process within our clients team. Our client provides a high-quality site audit service to clients prior to the issuance of guarantees, working closely with their network of accredited contractors to onboard and upskill them. The team's objective is to deliver a proactive, professional, and streamlined quality assurance programme - an essential component of our overall strategy and success.
We are looking to hear from anyone with a background in administration and coordination.
Duties:- Receive, record and issue daily quality assurance site audit reports to maintain evidence of adherence to regulations and procedures and enabling visibility of progression to our customers.
- Assist with planning and diary management for the QA team to ensure the effective and efficient delivery of the team's work and that project deadlines are met.
- Track and progress installer accreditation applications to ensure installers who satisfy the criteria are able to become members of the approved installer network without delay.
- Organise upskilling workshops for approved installer operatives in order to continuously improve the delivery and quality of our product offering.
- Maintain the QA dashboard on our central CRM system, updating QA records and pulling off relevant reports to assist analysis of QA workflows and KPIs.
- Deal with telephone and email enquiries in a friendly and professional manner ensuring the customer receives a high-quality service to optimise our brand and reputation.
- Provide cover when team colleagues are absent to ensure continuous effective running of the Quality Assurance service.
- Collaborate closely with colleagues in other departments when QA processes interlink with theirs.
- Experience in an administrative role working as part of a wider team.
- Experience within the UK construction product sector is desirable.
- Experience working with a CRM system is desirable.
- Microsoft Office 365 skills - Outlook, Word, Excel; Teams, SharePoint.
- Basic GDPR knowledge.
Project Administrator employer: Opus Perm
Contact Detail:
Opus Perm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Administrator
✨Tip Number 1
Familiarise yourself with the UK construction product sector. Understanding the industry will not only help you in interviews but also demonstrate your genuine interest in the role and its responsibilities.
✨Tip Number 2
Brush up on your Microsoft Office 365 skills, especially Excel and Outlook. Being proficient in these tools is crucial for managing reports and communications effectively in this role.
✨Tip Number 3
Gain a basic understanding of GDPR regulations. Since you'll be dealing with customer data, showing that you are aware of data protection laws can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience in administration and coordination. Think of specific examples where you've successfully managed projects or improved processes, as this will highlight your suitability for the role.
We think you need these skills to ace Project Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and any specific skills related to the construction product sector. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Project Administrator position and how your background aligns with the responsibilities outlined. Mention your experience with CRM systems and Microsoft Office 365, as these are important for the role.
Showcase Your Communication Skills: Since the role involves dealing with enquiries and collaborating with colleagues, emphasise your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed customer interactions or worked within a team.
Highlight Relevant Achievements: Include specific achievements that demonstrate your ability to manage projects, track progress, or improve processes. This could be anything from successfully organising workshops to maintaining quality assurance records.
How to prepare for a job interview at Opus Perm
✨Showcase Your Administrative Skills
Make sure to highlight your experience in administrative roles. Discuss specific examples where you successfully managed tasks, coordinated teams, or improved processes. This will demonstrate your ability to handle the responsibilities of a Project Administrator.
✨Familiarise Yourself with the Construction Sector
If you have experience in the UK construction product sector, be prepared to discuss it. If not, do some research on the industry and its regulations. Showing that you understand the context of the role will impress the interviewers.
✨Demonstrate CRM Proficiency
Since experience with a CRM system is desirable, be ready to talk about any CRM tools you've used in the past. If you haven't worked with one, consider familiarising yourself with common systems and their functionalities to show your willingness to learn.
✨Emphasise Team Collaboration
This role requires close collaboration with various departments. Share examples of how you've successfully worked in a team environment, resolved conflicts, or contributed to group projects. This will illustrate your ability to work well with others and support the overall objectives.