At a Glance
- Tasks: Manage ocean import shipments and build strong customer relationships.
- Company: Friendly and collaborative forwarding company in Ipswich.
- Benefits: Competitive salary, bonus scheme, free parking, and generous holiday entitlement.
- Other info: Enjoy a dynamic role with opportunities for overtime and professional growth.
- Why this job: Join a welcoming team and enhance your forwarding career with autonomy.
- Qualifications: Experience in freight forwarding and strong communication skills required.
Our long standing client is expanding their Ocean Imports team and are looking for an experienced, customer driven professional to join their friendly and collaborative department. If you enjoy managing shipments from end to end and building strong customer relationships, this could be the perfect next step in your forwarding career with a genuinely welcoming and friendly business.
What We Offer
- Working hours: Monday to Friday, 09:00-17:30 with 1 hour lunch
- Overtime: Available during busy periods, paid at time and a half
- Company Bonus scheme: Enrolment after successful completion of a 3 month probation period
- FREE Car parking
- Holiday entitlement: 23 days + bank holidays rising to 25 days with service + BH
- Employee Assistance Programme: 24 hour confidential support line
About the Role
You will be responsible for handling FCL and LCL ocean import shipments from start to finish, ensuring a smooth and efficient process for our customers. This is a varied role that offers autonomy, customer interaction, and the chance to work closely with a knowledgeable team.
Daily Responsibilities Include:
- Booking import shipments (FCL & LCL) into system
- Checking documentation for compliance
- Communicating with customers via phone and email
- Preparing customs declarations
- Arranging deliveries with suppliers
- Preparing and issuing invoices
- Approving supplier invoices
- Providing PODs
- Quoting and arranging new shipments
About You
We're looking for someone for our client who brings:
- Experience in the freight forwarding industry, ideally managing key accounts
- Strong communication skills across customers, suppliers, and internal teams
- Experience in customs declarations, not full customs needed
- High attention to detail and accuracy in documentation and processes
- A proactive, organised approach and a positive team mindset
Import Clerk in Ipswich employer: Opus Perm
Join a dynamic and supportive team as an Import Clerk in Ipswich, where your contributions are valued and recognised. With a focus on employee well-being, we offer competitive benefits including a company bonus scheme, generous holiday entitlement, and a 24-hour Employee Assistance Programme. Our collaborative work culture fosters professional growth and encourages strong customer relationships, making this an ideal environment for those looking to advance their careers in freight forwarding.
StudySmarter Expert Advice🤫
We think this is how you could land Import Clerk in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of FCL and LCL shipments. Be ready to discuss your experience with customs declarations and how you've handled customer relationships in the past. Confidence is key!
✨Tip Number 3
Show off your attention to detail! During interviews, highlight specific examples where your accuracy in documentation made a difference. This will demonstrate that you’re the organised professional they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Import Clerk in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the freight forwarding industry, especially with ocean imports. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your customer-driven approach and any specific experiences that relate to managing shipments and building relationships.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Opus Perm
✨Know Your Stuff
Make sure you brush up on your knowledge of FCL and LCL shipments, as well as customs declarations. Being able to discuss specific processes and regulations will show that you're not just familiar with the role but genuinely interested in it.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice how you'll communicate your ideas clearly and effectively. Think of examples where you've successfully managed customer relationships or resolved issues, and be ready to share those during the interview.
✨Be Detail-Oriented
Highlight your attention to detail by preparing for questions about documentation compliance and accuracy. You might even want to bring along examples of how you've ensured precision in past roles, as this will resonate well with the hiring team.
✨Demonstrate Your Team Spirit
This position is all about collaboration, so be prepared to discuss how you work within a team. Share experiences where you've contributed positively to a group dynamic, and express your enthusiasm for being part of a friendly and supportive environment.
