At a Glance
- Tasks: Build strong client relationships and drive growth across existing accounts.
- Company: Join a well-recognised manufacturing group during an exciting growth phase.
- Benefits: Enjoy hybrid working, early finishes on Fridays, free parking, and career progression.
- Why this job: Make a real impact by managing client accounts and ensuring project success.
- Qualifications: Proven account management experience in manufacturing and strong communication skills.
- Other info: Dynamic role with opportunities for personal and professional development.
Would you like to finish at 2pm on a Friday? Here is a great opportunity to join a well recognised manufacturing group at a time of growth. The role focuses on building strong, long‑lasting relationships with clients while driving growth across existing accounts for the business. You'll take ownership of client enquiries from initial contact through to quotation, ensuring responses are delivered within agreed timescales. A key part of the position involves managing commercial commitments on client contracts and orders, making sure projects are delivered on time, within budget, and with clear communication throughout. You'll also play an active role in maximising margins across your portfolio by maintaining oversight of commercial performance and identifying opportunities for improvement.
Benefits include:
- Hybrid working (1 day WFH)
- Early finish on a Friday
- Free parking
- Career progression opportunities
- Generous pension
- Access to 24 hour GP service
- And much more.
Main Responsibilities:
- Client Engagement & Communication
- Develop high levels of client satisfaction that encourage repeat business and long‑term partnerships.
- Maintain regular contact with clients through calls and email.
- Provide timely, accurate information and solutions to any delivery or quality issues.
- Account Management
- Manage assigned accounts in line with contractual obligations.
- Update client order books and schedules weekly to ensure accurate visibility of demand and progress.
- Attend, minute, and when required, chair client review meetings.
- Create proposals for existing clients, including labour and material estimates.
- Commercial & Administrative Duties
- Ensure all commercial aspects of accounts are accurately captured within business systems.
- Support sales administration activities as needed.
- Undertake additional reasonable tasks outside normal duties when required.
Skills & Experience Requirements:
- Strong literacy and numeracy, with the ability to write clear, concise, and persuasive proposals and supporting materials.
- Proven account management experience within a manufacturing environment - essential.
- HNC or higher in a relevant engineering discipline (desirable).
- Excellent verbal communication skills across phone, meetings, and presentations.
- Ability to work under pressure and independently.
- Strong interpersonal and presentation skills.
Account Manager in Ipswich employer: Opus Perm
Contact Detail:
Opus Perm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Ipswich
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and client relationships. This will help us tailor our conversations and show genuine interest during interviews.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. We want to sound confident and articulate when discussing our account management experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider info and potentially a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email expressing our appreciation for the opportunity. It keeps us on their radar and shows we’re genuinely interested in the role.
We think you need these skills to ace Account Manager in Ipswich
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your account management experience and any relevant qualifications in your application. We want to see how your skills match up with what we're looking for, so don’t hold back!
Tailor Your Proposal: When writing your application, tailor it to the job description. Use similar language and focus on your ability to build strong client relationships and manage accounts effectively. This shows us you understand the role.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward and to the point. Avoid jargon and make sure your proposals are easy to read. Remember, we’re looking for clarity in your writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Opus Perm
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and drive growth for those accounts.
✨Showcase Your Communication Skills
Prepare to discuss specific examples of how you've effectively communicated with clients in the past. Highlight your ability to provide timely solutions and manage expectations, as these are crucial for an Account Manager role.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've successfully resolved delivery or quality issues. Be ready to explain your thought process and the steps you took to ensure client satisfaction, as this will showcase your proactive approach.
✨Highlight Your Commercial Acumen
Familiarise yourself with basic financial concepts related to account management. Be prepared to discuss how you've maximised margins in previous roles and how you plan to do the same in this position.