At a Glance
- Tasks: Provide first-line IT support and resolve incidents via phone, email, and ticketing systems.
- Company: Opus Perm, a dynamic company offering a hybrid work model.
- Benefits: Flexible working hours, competitive salary, and opportunities for continuous learning.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Join a supportive team and enhance your IT skills while making a difference.
- Qualifications: 1 year of service desk experience and strong knowledge of Microsoft 365 and Windows OS.
The predicted salary is between 25000 - 32000 £ per year.
Opus Perm is seeking an IT Service Desk Analyst in Ipswich with a hybrid work model.
You will be the first line of IT support, handling incidents and service requests via phone, email, and ticketing systems, aiming for quick resolutions and continuous service improvements.
The role requires about 1 year of service desk experience, strong Microsoft 365 knowledge, Windows OS proficiency, and excellent communication.
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Hybrid IT Service Desk Analyst employer: Opus Perm
Opus is an exceptional employer that fosters a dynamic and supportive work environment, perfect for those looking to kickstart their career in finance and administration. With a strong emphasis on employee growth, the Finance & Admin Apprentice role offers hands-on experience across various operational functions while working towards a Business Administration qualification. Located in a fast-paced recruitment business, Opus provides unique opportunities for collaboration and skill development, ensuring that every team member feels valued and empowered to succeed.
